| Poll |
| Do the icons in sysaid clearly represent their functionality? |
| Yes - they clearly represent the functionalty they carry out. |
 
|
24% |
[ 10 ] |
| No - they are a bit ambiguous and could be improved |
|
76% |
[ 32 ] |
| Total Votes : 42 |
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| Author |
Message |
![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 11/06/2008 19:06:42
|
techguy
SysAid Mod
Joined: 11/06/2008
Messages: 1506
Location: England
Offline
|
I find the icons a bit ambiguous in sysaid, especially where they are duplicated with different actions. It took me a little while to get used to them.
Most applications tend to use the same icons which makes picking them up quicker for new users.
for example :-
The adobe icon meaning print - why not use just an icon of a printer?
The turned up list icon to create a new service request - why not just use a + icon symbolising adding a new request or the standard windows blank page icon?
The red circle with an X - why not the more commonly used waste paper basket symbol ?
the duplicate service request button - why not use the standard copy icon attached below ?
the spelling one is ok, except the tick goes the wrong way.
the design cog wheel for customizing settings is normally represented as a hammer and spanner in an x configuration (see attachment below) or a picture of a toolbox.
Although I see that Internet explorer 7 now uses a cog wheel to represent tools.
in the projects gantt chart the customise the order of the tasks icon looks too much like the design icon - so when it was first introduced as a feature I did not even spot it! just a picture of an up arrow above a down arrow would have been clearer.
or are there copyright reasons that the standard ones cannot be used.
![[Thumb - copy.GIF]](/Sysforums/upload/2008/6/11/5654be0da9aab19122f7d8cf511c969e_73.gif__thumb)
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| Filename |
copy.GIF |
|
| Description |
copy icon |
| Filesize |
946 bytes
|
| Downloaded: |
53 time(s) |
This message was edited 1 time. Last update was at 23/06/2008 09:48:54
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Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki |
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12/06/2008 07:38:04
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Obelix
SysAid Wiz
Joined: 12/06/2008
Messages: 903
Offline
|
I say lose the make up !
Who needs icons and colour gradation ? Simple button and meaningful word on it would be enough...
I demand a third option on the poll - Kill the icons.
Bring back the blue SysAid !!!!!!!!!!!
*No-Nuke kinda yell*
This message was edited 1 time. Last update was at 12/06/2008 07:38:49
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12/06/2008 11:29:19
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mademirci
Elite SysAider
Joined: 11/06/2008
Messages: 117
Location: Muğla / TR
Offline
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check the zipped file i use for assets/alerts icons.
| Filename |
icons.zip |
|
| Description |
|
| Filesize |
173 Kbytes
|
| Downloaded: |
95 time(s) |
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18/06/2008 16:05:55
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Adrian Anton
SysAider
Joined: 18/06/2008
Messages: 11
Location: Bucharest, Romania
Offline
|
I'm logged in, but i can't donwload!!!
![[Thumb - Error.png]](/Sysforums/upload/2008/6/25/30f5150d034505e8cc429839696b2e21_610.png__thumb)
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| Filename |
Error.png |
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| Description |
|
| Filesize |
207 Kbytes
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| Downloaded: |
13 time(s) |
This message was edited 1 time. Last update was at 25/06/2008 04:41:05
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23/06/2008 09:48:38
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Haim
SysAid Wiz
Joined: 15/04/2008
Messages: 2449
Offline
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Adrian, it seems to be working for me.
What do you see after you click on the download icon?
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Pushing IT forward |
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23/06/2008 13:59:41
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Jonathan
SysAid Wiz
Joined: 17/06/2008
Messages: 326
Offline
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They certainly take getting used to an not always obvious but you know this is one of the few negative things i have to say about sysaid
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23/06/2008 22:02:16
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CliGil
Super SysAider
Joined: 17/06/2008
Messages: 64
Location: Michigan USA
Offline
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I cannot download the zip file either, when I do I receive a pop-up that states I need to be logged in to do that function.
I am logged in.
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24/06/2008 14:35:59
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Jonathan
SysAid Wiz
Joined: 17/06/2008
Messages: 326
Offline
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Now in the system tab i personalized all the icons and this is something we could all do.
For instance we buy all our kit from Dell and hence our PC is an optiplex, our phones are alcatel so i have a picture of an alcatel phone, our Routers are cisco so picture is a cisco router.
So if you just log on to google images and grab some. I certainly think it adds to the system section when you see the pc you fix every day as the icon!!
This message was edited 1 time. Last update was at 24/06/2008 14:58:32
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25/06/2008 17:21:25
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Adrian Anton
SysAider
Joined: 18/06/2008
Messages: 11
Location: Bucharest, Romania
Offline
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Haim wrote:Adrian, it seems to be working for me.
What do you see after you click on the download icon?
I’m sure is working for you because the forum server is in your “yard”.
I’m not the only one with the same problem: We can upload, but no download…
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25/06/2008 17:26:15
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Israel Lifshitz
SysAid CEO
Joined: 27/05/2008
Messages: 61
Location: <a >Help Desk Software</a>
Offline
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Adrian,
Please see description of the problem and workaround at http://www.ilient.com/Sysforums/posts/list/326.page#977
Please let us know if the workaround work for you.
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Help Desk Software |
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26/06/2008 08:43:18
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Adrian Anton
SysAider
Joined: 18/06/2008
Messages: 11
Location: Bucharest, Romania
Offline
|
Those are my icons:
I use inly PNG file with transparent background!
![[Thumb - cashier.png]](/Sysforums/upload/2008/6/26/3faa24eae069db6c7afddcdafd667aa7_610.png__thumb)
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| Filename |
cashier.png |
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| Description |
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| Filesize |
2 Kbytes
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| Downloaded: |
3 time(s) |
![[Thumb - a_ap.png]](/Sysforums/upload/2008/6/26/e6f4c7a91f75cc4e145fb5d3b848aaf7_610.png__thumb)
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| Filename |
a_ap.png |
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| Description |
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| Filesize |
5 Kbytes
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| Downloaded: |
6 time(s) |
![[Thumb - b_acessories.png]](/Sysforums/upload/2008/6/26/9aa9a9fcdb0fb96c52bfe135046c1c12_610.png__thumb)
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| Filename |
b_acessories.png |
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| Description |
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| Filesize |
4 Kbytes
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| Downloaded: |
4 time(s) |
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26/06/2008 08:50:39
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Adrian Anton
SysAider
Joined: 18/06/2008
Messages: 11
Location: Bucharest, Romania
Offline
|
And other:
![[Thumb - Alcatel_Phone.png]](/Sysforums/upload/2008/6/26/40cf568374beaddab0ee5ef1965e091b_610.png__thumb)
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| Filename |
Alcatel_Phone.png |
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| Description |
Alcatel Phone |
| Filesize |
2 Kbytes
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| Downloaded: |
8 time(s) |
![[Thumb - Cisco_Router.png]](/Sysforums/upload/2008/6/26/b927df79eec2fe7aa0183dbc7138d3c2_610.png__thumb)
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| Filename |
Cisco_Router.png |
|
| Description |
Cisco Router |
| Filesize |
2 Kbytes
|
| Downloaded: |
15 time(s) |
![[Thumb - Cisco_Swich.png]](/Sysforums/upload/2008/6/26/b45445dc5e5d004373c022906ea568d3_610.png__thumb)
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| Filename |
Cisco_Swich.png |
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| Description |
Cisco Swich |
| Filesize |
5 Kbytes
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| Downloaded: |
11 time(s) |
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26/06/2008 08:53:12
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Adrian Anton
SysAider
Joined: 18/06/2008
Messages: 11
Location: Bucharest, Romania
Offline
|
And:
![[Thumb - Samsung.png]](/Sysforums/upload/2008/6/26/b5b799114421bdd545cbb090f8288241_610.png__thumb)
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| Filename |
Samsung.png |
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| Description |
Mobile |
| Filesize |
2 Kbytes
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| Downloaded: |
3 time(s) |
![[Thumb - ups.png]](/Sysforums/upload/2008/6/26/a92f2b0430d0e514144c667a3ef33e67_610.png__thumb)
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| Filename |
ups.png |
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| Description |
UPS |
| Filesize |
2 Kbytes
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| Downloaded: |
13 time(s) |
![[Thumb - hard.png]](/Sysforums/upload/2008/6/26/fce93ea77575be0bf50e69b5827a2280_610.png__thumb)
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| Filename |
hard.png |
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| Description |
HDD |
| Filesize |
2 Kbytes
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| Downloaded: |
11 time(s) |
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26/06/2008 09:01:23
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techguy
SysAid Mod
Joined: 11/06/2008
Messages: 1506
Location: England
Offline
|
we are going off at a slight tangent here, we were talking about the main sysaid icons as opposed to the customisable ones in the assets area.
So so far jonathan agrees with me and others in the poll do too.
|
Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki |
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26/06/2008 09:12:36
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Adrian Anton
SysAider
Joined: 18/06/2008
Messages: 11
Location: Bucharest, Romania
Offline
|
For me the icons in the application are OK. Except for the assets!
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