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HELP ....Radius Server and VPN Problem  XML
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Author Message
Sigcom
SysAider

SysAider from release 5.1 United States
Joined: 25/06/2008
Messages: 6
Offline

User's cannot vpn in from the outside. We have narrowed the problem down to the communication between the radius server (which is a virutal machine) and the virtual server. The virtual server (sigcom-vm) is runing Virtual Server 2005 R2 and has a Radius virtual machine (Radius) running on it that has a heartbeat to the nic on sigcom-vm. For some reason that radius server is not connecting to the domain controller and thereby not authentication users via vpn.

On a side note...the server has two gigabit nics. When we try enabling Nic2 we can get online, and if we point the radius to that nic1 (mind you nic1 is disabled), we can get online, but no vpn... but if point it to nic2 the enabled nic, nothing works. If we enable Nic1 and point the radius server to it, nothing works at all.

This message was edited 2 times. Last update was at 12/02/2009 15:42:23

Obelix
SysAid Wiz


SysAider from release 3.1 Indonesia Pathfinder
Joined: 12/06/2008
Messages: 903
Offline

"...For some reason that radius server is not connecting to the domain controller and thereby not authentication users via vpn...."

Start tracing back your dns structure...
That means include the table in the router if you have one, firewall... etc.
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