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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 13/05/2009 08:13:26
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jsposato
SysAider
Joined: 11/05/2009
Messages: 38
Location: Gainesville, Florida
Offline
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It installs fine. It's when I run the script to populate the inventory. The piece that does the software inventory fails because Debian doesn't use rpm.
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SysAid n00b |
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08/06/2009 12:58:06
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jsposato
SysAider
Joined: 11/05/2009
Messages: 38
Location: Gainesville, Florida
Offline
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No answer? Any further information I can provide to help troubleshoot this?
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SysAid n00b |
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09/06/2009 04:48:12
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Haim
SysAider
Joined: 15/04/2008
Messages: 2449
Offline
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Hello jsposato,
Are you receiving an error when running the agent script?
please post the output you receive after running the script so we can better understand what is the issue.
Best regards.
Haim
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Pushing IT forward |
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09/06/2009 14:19:03
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jsposato
SysAider
Joined: 11/05/2009
Messages: 38
Location: Gainesville, Florida
Offline
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The only error I see is:
sh: rpm: command not found
This is Debian, so I wouldn't expect it to find rpm.
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SysAid n00b |
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10/06/2009 06:24:13
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Haim
SysAider
Joined: 15/04/2008
Messages: 2449
Offline
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jsposato,
Do you have lshw in debian?
If you do, please copy the lshw to the same folder as the SysAid agent script and run the script
regards?
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Pushing IT forward |
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10/06/2009 08:00:11
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jsposato
SysAider
Joined: 11/05/2009
Messages: 38
Location: Gainesville, Florida
Offline
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I did that, the rpm command is in the sysaid-lshw.pl script and is set to $outputsoftware. Is that correct?
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SysAid n00b |
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12/06/2009 01:18:16
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Adam Racer
SysAid Customer Relations
Joined: 09/07/2008
Messages: 156
Offline
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Hey jsposato,
In address this issue, can you please send us an email to helpdesk@ilient.com regarding this matter as we may need to resolve your specific issue in a remote control session.
Cheers !
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12/06/2009 08:16:43
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jsposato
SysAider
Joined: 11/05/2009
Messages: 38
Location: Gainesville, Florida
Offline
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Ok, I've done that. Thanks.
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SysAid n00b |
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07/01/2010 07:41:35
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janvanegmond
SysAider
Joined: 14/12/2009
Messages: 9
Location: Rotterdam
Offline
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We are using Ubuntu 9.10 and we have problems with the linux and perl agent.
Running perl script we do not recieve software products in SYSAID.
Running linux script we get the following issue:
Connecting to 192.168.10.119:8080... connected.
HTTP request sent, awaiting response... 500 Internal Server Error
2010-01-07 13:24:47 ERROR 500: Internal Server Error.
We have all the laste sofware of perl and lshw.
From the windows and suse clients we recieve the software products.
Thank you and best regards,
Jan van Egmond
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11/01/2010 14:59:54
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Hello janvanegmond,
Did you manage to solve your issue?
If not please open a SR regarding this issue.
Regards,
Itay
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Best Regards,
Itay |
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19/01/2010 11:06:45
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EMS
SysAider
Joined: 18/06/2008
Messages: 33
Offline
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I am also having the same problems as jsposato. Trying to install on Ubuntu and getting the error 'sh: rpm: command not found'
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05/05/2010 18:32:18
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solti
SysAider
Joined: 21/10/2009
Messages: 5
Location: Laval (Quebec) Canada
Offline
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I am also having the same problem as jsposato. When running sysaid-lshw.pl script on Ubuntu, I'm getting the error 'sh: rpm: command not found'
I'm running sysaid 6.5.05 on Ubuntu server 9.04 i686
So I installed rpm with "apt-get install rpm" on all my ubuntu server.
I'm running ubuntu server 8.04 and 9.04.
Now when running the script, I didn't have the error 'sh: rpm: command not found'
But my software inventory isn't populated.
Anything else I can try?
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05/05/2010 19:59:43
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solti
SysAider
Joined: 21/10/2009
Messages: 5
Location: Laval (Quebec) Canada
Offline
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OK I figured out how to fix it.
First I've downloaded new script agent from post http://www.ilient.com/Sysforums/posts/list/3506.page#15964
Installed this new script and I had same result with error "./sysaid-linux.sh: 58: wget: not found"
On this distro I have following version:
Name: GNU/Linux - Debian GNU/Linux
Version lenny/sid ()
Kernel: Linux 2.6.24-24-virtual
I installed wget with "apt-get install wget".
Rerun script and now my software inventory is populated.
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Christian Sawyer
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