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SysAid 5.5 Installation  XML
Forum Index » Known Issues
 
Author Message
Vitaly Vlasenko
SysAid Customer Relations


Joined: 09/07/2008
Messages: 68
Offline

Hey all,

Here is the solution:

Please try the following solution for the slow response on the My Network Assets page for big groups.

Please place the attached file in the ...\SysAidServer\root\css\_default directory (replace with the existing file). Restart the SysAid Server service, clear your browser's cache (temporary files) and try the My Network Assets page.
 Filename body.htc Download
 Description
 Filesize 2 Kbytes
 Downloaded:  8 time(s)

Joseph Zargari
SysAid Customer Relations


Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 26/03/2006
Messages: 441
Offline

There's a new version of the body.htc file. It is attached.
The rest of the instructions remains the same as Vitaly indicated.
 Filename body.htc Download
 Description
 Filesize 2 Kbytes
 Downloaded:  13 time(s)

techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1451
Location: England
Offline

What has changed in this version? do I need to update the one you originally gave me with this one then?
and by the way what was the problem caused by?

I know questions, questions..... The thirst for knowledge is strong with me ...

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
Asaf
SysAid R&D

Joined: 05/06/2008
Messages: 37
Offline

The original file cause to JavaScript error in some browsers. It is highly recommended to use the new version.
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