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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 28/07/2010 16:56:09
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OTTO
SysAider
Joined: 21/04/2010
Messages: 47
Offline
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Any word on the Android App? ;D
This message was edited 1 time. Last update was at 28/07/2010 16:56:42
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28/07/2010 18:03:56
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SSF4Balrog
SysAider
Joined: 05/05/2010
Messages: 16
Offline
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johnb wrote:still not working for me. sysaid 7.0.0.5, app 1.1.
Has anyone in the community got this working in a multidomain environment ie using a domain\username format for the username?
We have the exact same issue too. We are set up in a multidomain where we would have to type domain\username. We have upgraded with 7.0.05 and app 1.1, still no luck.
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01/08/2010 02:39:43
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Hi allllll,
Can anyone say SSO is working for him???
@ OTTO,
Here is the Android app
http://www.ilient.com/Sysforums/posts/list/5237.page#22709
@ SSF4Balrog,
Please delete the SysAid App and install it again and let us know if it worked.
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Best Regards,
Itay |
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01/08/2010 18:14:44
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johnb
Elite SysAider
Joined: 04/01/2009
Messages: 185
Offline
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No SSO not working for us, but as per my earlier post we have a multi domain environment and prefix the logon with domain\username.
Sysaid, can you confirm this configuration is supported and has been properly tested before i spend any more time trying to get it to work?!
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03/08/2010 12:59:20
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SSF4Balrog
SysAider
Joined: 05/05/2010
Messages: 16
Offline
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It did not work.
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03/08/2010 14:45:53
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johnb
Elite SysAider
Joined: 04/01/2009
Messages: 185
Offline
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I have tried installing on a brand new iphone as well - still not working.
This message was edited 1 time. Last update was at 03/08/2010 14:46:15
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08/08/2010 02:22:24
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Hi guys,
Regarding the SSO, what I meant was that you can login while SSO is implemented in your environment.
Can you please confirm it's working?
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Best Regards,
Itay |
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08/08/2010 13:48:38
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johnb
Elite SysAider
Joined: 04/01/2009
Messages: 185
Offline
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We have single sign-on enabled, in an AD forest with multiple domains. Normal SSO works fine on a desktop, but not on the iphone. Can you confirm the iphone app has been tested in a multi-domain environment?
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11/08/2010 11:14:08
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SSF4Balrog
SysAider
Joined: 05/05/2010
Messages: 16
Offline
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???
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16/08/2010 15:31:39
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johnb
Elite SysAider
Joined: 04/01/2009
Messages: 185
Offline
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Ok, so we have now tested this by disabling SSO and we are still unable to logon.
Therefore as far as we are concerned the Sysaid IPhone app does NOT support a multi domain environment.
Please can you respond to some of the posts on this and confirm if this is indeed the case or let me know if can do any further testing to get this resolved.
Thanks
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19/08/2010 12:05:02
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LiranCohen
Super SysAider
Joined: 21/04/2010
Messages: 70
Offline
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johnb ,
Did you try to login with Domain\user_name using the iPhone app ?
Liran -
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19/08/2010 15:09:02
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johnb
Elite SysAider
Joined: 04/01/2009
Messages: 185
Offline
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Yes we have tried this.
Can you confirm that you (Sysaid) have tried this??
i only ask as for some reason everyone i ask at sysaid seems to dodge the question and we would really like to start using this (All our service delivery managers have been equiped with Iphones now, but the app does not seem to work for us!)
This message was edited 1 time. Last update was at 19/08/2010 15:11:36
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20/08/2010 17:29:01
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SSF4Balrog
SysAider
Joined: 05/05/2010
Messages: 16
Offline
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It seems that it is official that this does not work on a multi domain environment. Any updates on this?
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24/08/2010 15:59:36
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johnb
Elite SysAider
Joined: 04/01/2009
Messages: 185
Offline
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ItayH / Oded - can anyone help with this? (some news even if it's bad news is better than no news!!)
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25/08/2010 11:44:43
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Hi johnb,
Sorry but bad new...
SSO is not possible at the moment and I don't have info about the future yet.
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Best Regards,
Itay |
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