sarah wrote:Dear Tech guy,
In our new installation we do use a new filter based on classes.
But it does not apply to upgrades please use the attached screenshot to define the filter based on open classes if you want to.
PN- in our helpdesk configuration it will not work but thank you for the suggestion.
Please let me know if you need anything else.
Sarah, many thanks for that it works well, how come your screenshot shows "order by" (spelt wrong in the screen shot) are you running a later version than me?