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SylvainG
Elite SysAider

SysAider from release 6.5 Canada
Joined: 26/04/2010
Messages: 117
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** Message Edited by techGuy so as not to lead others down the wrong path - Sorry & thanks SylvainG*

It's no biggy. I was just wondering why I got a different variable name...

This message was edited 15 times. Last update was at 26/09/2011 17:14:22

techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
Offline

Sorry Sylvain G, I got confused about which post I was replying to, that response was for another similar issue!

Ignore everything I said in that last post. ( I have deleted it now so as not to confuse anyone else). That response was for re-creating the problem with a similar issue in the report wizard, this time purchase cost not showing up (http://www.ilient.com/Sysforums/posts/list/6448.page#30947)


Now back to your question,

It's because when I first posted those instructions - we were not talking about the "belongs to" field - we were using "users". larronni modified my original report and was trying to use the owner (Belongs to) field.


To recreate this report in the wizard

Select "Asset" as your main entity
Select "SW Products" as your Secondary entity
Give it a caption like "All possible users of a software product"
Click Next
In step 2
From Available fields select "Product Name (Software)" and "Belongs To (Assets)"
Group By 1 select "Product Name (Software)"
Click Next
In step 3
Select "Product Name (Software)" and move it across to the visible filters.
Click Finish

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
SylvainG
Elite SysAider

SysAider from release 6.5 Canada
Joined: 26/04/2010
Messages: 117
Offline

Hi Techguy, as I was lurking at past posts, I found this one. Sorry for the late reply. I do not see 'Belongs to', but do see Owners (asset) and Users. I'm at 8.1.02 Pro Plus, if it matters.
techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
Offline

Are you following my steps exactly in the post above?

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
SylvainG
Elite SysAider

SysAider from release 6.5 Canada
Joined: 26/04/2010
Messages: 117
Offline

Yes I am, well I think I am.

Here's a screenshot where I think I should see 'Belongs to' :



For good measure, here's the first step filled in :


This message was edited 1 time. Last update was at 13/03/2012 18:07:25

techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
Offline

Hmm, mine does have that field but I am on 8.5.04 see screenshot below.

If look at your translation file in the asset fields section does it have a line like:-
asset.belongs.to=Belongs to

or is it translated to something else?

or perhaps upload a copy of your translation file and we can try and work it out.
[Thumb - reportscreen.png]
 Filename reportscreen.png Download
 Description
 Filesize 82 Kbytes
 Downloaded:  1 time(s)


Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
SylvainG
Elite SysAider

SysAider from release 6.5 Canada
Joined: 26/04/2010
Messages: 117
Offline

You've hit it right on the head! I have :

asset.belongs.to=Owner

I looked at my translation file from may 2010 and also have that same line.

Thanks!
techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
Offline

I am glad we got there in the end!

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
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