| Poll |
| How many users do you support? |
| less than 100 |
 
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21% |
[ 26 ] |
| 100-499 |
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47% |
[ 58 ] |
| 500+ |
|
32% |
[ 39 ] |
| Total Votes : 123 |
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| Author |
Message |
![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 04/12/2008 03:58:37
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pkm71
SysAider
Joined: 16/06/2008
Messages: 20
Location: Lowestoft, Suffolk, United Kingdom
Offline
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We're a high school in the uk with 5 IT support staff (including myself) supporting 9 Servers, approx. 450 desktops/laptops, projectors in every classroom, Interactive whiteboards, and just over 1000 users (rising to over 1250 users in 2010/2011).
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Regards
Paul |
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05/12/2008 02:56:06
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adrian_gazibar
SysAider
Joined: 04/07/2008
Messages: 38
Offline
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We are supporting 1500 users and around 1600 computers (wks and servers) spread in 16 countries.
We have 21 administrators.
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15/12/2008 15:26:30
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merryworks
SysAider
Joined: 15/12/2008
Messages: 1
Offline
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School district with 5 techs. My personal locations, one building is 80 users and 60 machines. The second location I support is 1500 users and approximately 450 machines by myself.
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08/01/2009 06:14:36
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dthebike
SysAider
Joined: 19/06/2008
Messages: 2
Location: Ledbury, UK
Offline
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2 staff for 350 PCs, 7 servers, 200 teachers and 920 students and loads of printers (which take up the most of our time)
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They don't pay me for pressing buttons.
They pay me for knowing which buttons to press. |
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08/01/2009 07:46:40
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Martin
SysAider
Joined: 30/08/2008
Messages: 19
Offline
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We are 2 IT tech for about 220 users spread accross 25 sites. We have a System administrator taking care of 26 servers. There's also a Progammer and an IT Director.
Martin
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08/01/2009 09:16:26
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Howdy jones
SysAider
Joined: 07/01/2009
Messages: 9
Location: Netherlands
Offline
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Me and 2 other admins support about 50 pakies in the fruit business...
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08/01/2009 12:05:19
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5thElement
SysAider
Joined: 08/01/2009
Messages: 3
Offline
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We have 120 users with same amount computers, 15 laptops and 50 PDA's.
It is 2 of administrators (including me), database adminitrator and ITDirector so 4 in total.
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13/08/2009 17:07:28
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On_Spot
SysAider
Joined: 13/08/2009
Messages: 15
Offline
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We are close to 500 the amount of users we support plus numberous computers, lap tops, servers, even handhelds. We usually use a different helpdesk application, however i was reading the user manual and the possibilies with SysAid is endless. We shoudl go online in a few weeks. Still getting a custom to sysaid. 
This message was edited 1 time. Last update was at 13/08/2009 17:09:16
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13/08/2009 17:58:21
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andykeppel
Elite SysAider
Joined: 24/06/2009
Messages: 177
Location: Chanhassen, MN USA
Offline
|
20000 Users
150 Admins
90 Locations
300+ Servers
3800 PC Workstations
1200 Mac Workstations
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Andrew Keppel
"if it's stupid but it works, it isn't stupid" |
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25/08/2009 18:27:18
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swclinus
SysAider
Joined: 25/08/2009
Messages: 2
Offline
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We have
150 locations
a little over 450 users
5 admins
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25/12/2009 21:13:54
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NovaSam
SysAider
Joined: 20/12/2009
Messages: 39
Offline
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We have an IT staff of 12 supporting
350+ users
85+ Servers Physical and Virtual
350 workstations
9 Branch sites
one corporate site.
As a side note, only 3 of our Staff directly support, the rest, including myself have more specialized task such as network, telecom, systems, database, etc...
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04/02/2010 01:02:19
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hdc1234hdc
SysAider
Joined: 16/06/2008
Messages: 30
Location: Orlando, FL
Offline
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Well lets see...
Company wide IT Support
30 IT admin
80 servers
600 desktop / laptops
Soon Company wide Customer Support
100 Member Services Reps
5000 stores
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05/02/2010 14:08:42
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johnb
Elite SysAider
Joined: 04/01/2009
Messages: 185
Offline
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We are on:
100+ servers
13,000 users
6200 Laptops/desktops
52 people in IT
13 locations
This message was edited 2 times. Last update was at 05/02/2010 14:09:37
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05/02/2010 17:59:08
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IT_Cavalier
SysAider
Joined: 01/12/2009
Messages: 10
Offline
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2 admins
102 users
Assets out the yingyang...... many more than we licensed but we use an in house developed DB to manage those.
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06/02/2010 02:55:21
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C3
SysAider
Joined: 08/06/2009
Messages: 15
Offline
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We provide outsourced support to Small Business clients in Colorado Springs. We pretty much do everything for them, so I like the "handyman" metaphor.
So far, it's just me with a recently hired part time trainee to start picking up part of the load. Haven't done much advertising, but have grown significantly from word-of-mouth referrals.
Roughly 30 businesses ranging from individuals to around 60 assets with the typcial client being 15-30 workstations
~35 Servers
~300 Workstations
+ a number of occasional "break-fix" style clients
Keeps me busy, but provides nice variety! I like seeing different people each day and navigating the inevitable office politics and culture at each of them. Sometimes it's good to be an outsider!
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