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[Beta 6][ServiceDesk] The view resets to default view with every reload  XML
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[Post New]31/03/2009 02:59:44
    Subject: [Beta 6][ServiceDesk] The view resets to default view with every reload
[Up]
jkappen
SysAider

SysAider from release 2.5 Germany Pathfinder
Joined: 14/10/2008
Messages: 29
Offline
Hi

See topic; Every site reload, my Settings are gone - or better resettet to the view "all".

Known Bug?
[Post New]31/03/2009 03:39:42
    Subject: Re:[Beta 6][ServiceDesk] The view resets to default view with every reload
[Up]
techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
Offline
Hi jkappen, yes this is a beta issue and will be fixed before release, and we are handling all queries relating to the beta over in the beta forum http://www.ilient.com/Sysforums/forums/show/111.page

or click on the beta issues link at the top of the page.
Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
[Post New]31/03/2009 13:20:40
    Subject: [Beta 6][ServiceDesk] The view resets to default view with every reload
[Up]
Haim
SysAid Wiz

Joined: 15/04/2008
Messages: 2449
Offline
This has been fixed in beta 2, which has been released earlier today.

Please download the upgrade patch and let us know if the issue was resolved for you after that.

Best regards.
Haim
Pushing IT forward
[Post New]12/05/2009 14:03:20
    Subject: Re:[Beta 6][ServiceDesk] The view resets to default view with every reload
[Up]
Laustimus
SysAider

SysAider from release 4.5 United States
Joined: 25/07/2008
Messages: 1
Offline
We are on version 5.6.03 right now. When I try to upgrade us to the full release 6.0.0.4 it does this same thing to us.
[Post New]12/05/2009 15:54:21
    Subject: [Beta 6][ServiceDesk] The view resets to default view with every reload
[Up]
Haim
SysAid Wiz

Joined: 15/04/2008
Messages: 2449
Offline
Hello Laustimus,

I'm not sure why this issue is happening to you on version 6.0.4.

Please send us an email with the ...\SysAidServer\root\WEB-INF\logs folder (zipped) to helpdesk@ilient.com with a short description of the issue and a link to this post.

We will investigate it with you and post the solution once it will be found.

Best regards.
Haim
Pushing IT forward
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