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[solved] Help ! Print spooler keep dying...  XML
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Obelix
SysAid Wiz


SysAider from release 3.1 Indonesia Pathfinder
Joined: 12/06/2008
Messages: 903
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Windows 2003 standard... list of printers vanish... add printer spits out error message which is expected cause the spooler service goes down after running like minutes.
rpc is running.
everything else is ok.
nothing suspicious on event viewer... or services...
won't even start in safe mode !

running out of dice here...
anybody ever run into same horror and survive ?

This message was edited 1 time. Last update was at 13/04/2009 21:34:13

techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
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probably a printer driver issue, try renaming C:\windows\system32\spool\drivers\w32x86 and create an empty one
then doing a net start spooler
if it stays running delete any listed printers and try re-adding them.

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
Obelix
SysAid Wiz


SysAider from release 3.1 Indonesia Pathfinder
Joined: 12/06/2008
Messages: 903
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Thanks for the tip...
but it didn't work. Everytime I started the print & fax thing the spooler is dead.

upon minute to minute event log comparison I found something called "HP standard port monitoring" was succesfully installed. Nobody installed anything printer related the whole month !

And can't found anything like that on service or program list....

weird.

This message was edited 1 time. Last update was at 10/04/2009 05:00:05

BOFH
SysAider

SysAider from release 5.6 Netherlands
Joined: 03/04/2009
Messages: 9
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No error messages related to the spool service in the event viewer? Are the error messages enabled for the print server?
techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
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try Uninstall ing HP printer software from Control Panel, Add/Remove Programs

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
Obelix
SysAid Wiz


SysAider from release 3.1 Indonesia Pathfinder
Joined: 12/06/2008
Messages: 903
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BOHF....
There was an error message but it just announcement of the unexpected failing print spooler (event id .
How do you mean enabling error message ? Is there a debug mode on event viewer for print spooler ?

Techguy...
There's no HP printer related program on that server. There's only HP insight, HP integrated mgmt and HP array config.
techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
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you'll have to do it the hard way then;- http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/Q_21768885.html?eeSearch=true

regards,

techguy.

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
Obelix
SysAid Wiz


SysAider from release 3.1 Indonesia Pathfinder
Joined: 12/06/2008
Messages: 903
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Techguy...
I take your logic of copying and eliminating to the registry.

And I think I nailed it...

It's the printer bloody monitor (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors).
Soon as I wiped it out (after I backit up of course)... the add printer button came to life complete with the printers but they are still in offline mode.
All I have to do is export import the monitors till most of them are online, the rest I reinstal mimicing existing configuration.

So far the spooler has not been down yet.

By the way there's a tool called printer spooler fix which looks so promising but it's not free.
Obelix
SysAid Wiz


SysAider from release 3.1 Indonesia Pathfinder
Joined: 12/06/2008
Messages: 903
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been over a day...
I think that's it !

Many thanks techguy... BOHF...
*slight bow smile*

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