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CPU usage reached 20648832%  XML
Forum Index » Monitoring
 
Author Message
Jsin04
SysAider

SysAider from release 5.6 Namibia
Joined: 02/01/2009
Messages: 11
Offline

Hallo everyone,

Can someone please tell me if it is possible that CPU usage can reach 20648832%?

In the last three days I received two email notifications that the CPU usage of one of our PC's reached 20648832%.

The settings for monitoring the CPU usage are as follows:
Warning threshold = 90%
Error threshold = 100%

I include a screenshot of the CPU graph and below is a copy of the email notification:

Performance CPU usage test configurations found.

Additional information:
CPU usage reached 20648832%


Any help will be appreciated.

Thanks.

DJ
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wrm1701
SysAider

SysAider from release 4.5 United States Pathfinder
Joined: 20/04/2009
Messages: 32
Offline

Sounds like Ludicrous Speed to me.
Tzvika
Super SysAider


SysAider from release 7.5
Joined: 12/10/2008
Messages: 57
Location: Israel
Offline

This is a known bug from previous versions.
I'm pretty sure that an update patch should solve it.
Make sure to install the appropriate patch to your current version.
http://www.ilient.com/patches.htm
[ICQ]
Jsin04
SysAider

SysAider from release 5.6 Namibia
Joined: 02/01/2009
Messages: 11
Offline

Thanks Tzvika. Will give it a shot.

Regards.

Dj
Haim
SysAid Wiz

Joined: 15/04/2008
Messages: 2449
Offline

Dj,

If upgrading the agent on those machines who has this issue to the latest version does not resolve it, please send us an email to helpdesk@ilient.com as we would like to further investigate it.

Best regards.
Haim

Pushing IT forward
HenkdeVree
SysAider

SysAider from release 3 Netherlands
Joined: 07/01/2009
Messages: 1
Location: Gorinchem
Offline

Hi,

The problem might be solved but the high percentage keeps ruining the longer term history view.

How can the history be cleaned? Redefining the CPU parameter does not erase the history..

Kind regards,
Henk de Vree
[WWW]
pappito
SysAider


SysAider from release 5.6 New Zealand Pathfinder
Joined: 20/04/2009
Messages: 20
Offline

Hi,

After upgrading to v6.0.04 I got funny messages:

"This is an error notification regarding the asset xxxx.
Performance CPU usage test configurations found.

Additional information:
CPU usage reached 14510000%.
"
I never got this message before the current version. Do you have any idea about it?

Thanks,

p
Haim
SysAid Wiz

Joined: 15/04/2008
Messages: 2449
Offline

Hello pappito,

We are working on investigating this issue with some helpful users willing to send us information.

As soon as we will have any news regarding this issue, we will let you know.

Best regards.
Haim

Pushing IT forward
pappito
SysAider


SysAider from release 5.6 New Zealand Pathfinder
Joined: 20/04/2009
Messages: 20
Offline

Hello Haim,

Thanks for that, if I can help you with any additional information, just le me know.

cheers,

P
pappito
SysAider


SysAider from release 5.6 New Zealand Pathfinder
Joined: 20/04/2009
Messages: 20
Offline

today i've got a new error message, with fake percentage.

"This is an error notification regarding the asset /////.
Performance CPU usage test configurations found.

Additional information:
CPU usage reached 14461200%.
"

MichelleU
Super SysAider

SysAider from release 5.5 United States Pathfinder SysAid Certified Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 18/09/2008
Messages: 74
Offline

Do you know if this has been fixed in 6.0.09?
I have the same issues.
thanks.
Haim
SysAid Wiz

Joined: 15/04/2008
Messages: 2449
Offline

Hey Michelle,

This issue hasn't been fixed in 6.0.09, the fix is planned for the next SysAid release, version 6.5 which is due to be released in the last quoter of 2009.

Best regards.
Haim

Pushing IT forward
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