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Author Message
Global-ICT
Super SysAider

SysAider from release 4 Netherlands Pathfinder
Joined: 08/07/2008
Messages: 86
Location: Netherlands
Offline

one of my users who is an admin can not see his closed service calls.
when he does the following error appears.

" <div class="SidePanel_Item_s " further the screen remains empty.

this is happening on every computer the user logs in to Sysaid.

does somebody know's the solution for this problem ?

Edwin.
 Filename Screen_Dump.bmp Download
 Description error discripion
 Filesize 5050 Kbytes
 Downloaded:  2 time(s)

techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1597
Location: England
Online

you are not the only one who has this issue, see here :- http://www.ilient.com/Sysforums/posts/list/1402.page#6313

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
shay
SysAid Customer Relations

Joined: 14/04/2008
Messages: 93
Offline

Dear Global-ICT

Did you managed to get this issue resolved ?

Global-ICT
Super SysAider

SysAider from release 4 Netherlands Pathfinder
Joined: 08/07/2008
Messages: 86
Location: Netherlands
Offline

After upgrading to version 6.0.4 the problem is solved.
all thanks for the help.
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