Quick List on Phone Call screen

Home

Forums

Feature Requests

Beta Issues

SysAid Resources

Documentation

Support

Hello Guest,

DOWNLOAD FREE EDITION

Recent Topics

Hottest Topics

Online Members

Member Listing

Advanced Search

Quick List on Phone Call screen

Forum Index » SysAid Installation & Beyond

Author

Message

23/04/2009 15:39:35

Subject: Quick List on Phone Call screen

CCSO IT
Super SysAider

Joined: 05/09/2008
Messages: 54
Offline

Is there a way to add the Quick List option to the "Phone Call" screen?

Thanks,
Thomas Hardin
Microcomputer Specialist
Clackamas County Sheriff's Office

24/04/2009 04:07:07

Subject: Re:Quick List on Phone Call screen

techguy
SysAid Mod

Meet me in Vegas - SysAid technology Conference - 28-30/4/2010

Joined: 11/06/2008
Messages: 1506
Location: England
Offline

Seems like a bug to me.
If this gets confirmed I will add it to the known issues in v6 list, http://www.ilient.com/Sysforums/posts/list/1708.page

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki

26/04/2009 03:17:54

Subject: Quick List on Phone Call screen

Haim
SysAid Wiz

Joined: 15/04/2008
Messages: 2449
Offline

Hey CCSO IT & techguy.

The phone call screen did was not implemented with the quick list option, this is now a known issue but a feature request.

I'm moving this post to the feature request forum so it can be voted on and reviewed for a future SysAid release.

Best regards.
Haim

Pushing IT forward

29/06/2011 10:05:37

Subject: Re:Quick List on Phone Call screen

oxigen_it
SysAider

SysAider from release 7.5

Joined: 27/06/2011
Messages: 3
Offline

Hi, was this feature request ever implemented. Adding a Quick list drop down for Phone call SR's would be great !

thanks

Forum Index » SysAid Installation & Beyond

Go to:

Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software

   SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011

   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software