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SCLARK
SysAider

SysAider from release 4.5 United States
Joined: 16/06/2008
Messages: 10
Offline

Is there an easy way to find out what agent version your PCs are using? The Agent deployment tool occassionally lists the versions, but it's not always accurate. Also, what's the easiest way to deploy a newer agent?
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mademirci
Elite SysAider


SysAider from release 3 Turkey Pathfinder
Joined: 11/06/2008
Messages: 117
Location: Muğla / TR
Offline

great question SCLARK
i also want to learn which agent version/build is intalled on which asset?
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Haim
SysAid Wiz

Joined: 15/04/2008
Messages: 2449
Offline

In version 5.5, we introduced this information to the asset list page.
To add the agent version column, please go to system > asset list.
Click on "customize list" and move the "SysAid agent version" column from the "available fields" list to the "visible fields" list

This will add a new column to the asset list which shows the agent version.

Pushing IT forward
SCLARK
SysAider

SysAider from release 4.5 United States
Joined: 16/06/2008
Messages: 10
Offline

OK, I've done that, but the field is empty in the asset list.
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René Rijk
Elite SysAider


SysAider from release 5.1 Netherlands
Joined: 15/06/2008
Messages: 234
Location: Netherlands
Offline

I think that is because it take some time to show. Sysaid will show that after a scan/refresh.

Best Regrads,
René

This message was edited 1 time. Last update was at 26/06/2008 13:39:52


Take a look at my 3D creations and here is a little animation I made
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SCLARK
SysAider

SysAider from release 4.5 United States
Joined: 16/06/2008
Messages: 10
Offline

It's still not showing up. Any ideas?
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SCLARK
SysAider

SysAider from release 4.5 United States
Joined: 16/06/2008
Messages: 10
Offline

Bump, still not resolved
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SCLARK
SysAider

SysAider from release 4.5 United States
Joined: 16/06/2008
Messages: 10
Offline

Disregard. It seems that any agent older than 5.5.0.2 doesn't display in this list. My newer deployments are now showing up.
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Haim
SysAid Wiz

Joined: 15/04/2008
Messages: 2449
Offline

SCLARK , since this feature has just been introduced, only the most recent version of the agent supports it.

Best regards.
Haim

Pushing IT forward
guilherme
SysAider

SysAider from release 7.5
Joined: 21/02/2012
Messages: 4
Offline

Can the SysAid Windows agent get the serial number of the hard drive.
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