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Where are categories stored?  XML
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[Post New]04/06/2009 18:42:16
    Subject: Where are categories stored?
[Up]
Thull
SysAider

SysAider from release 5.6 United States
Joined: 10/03/2009
Messages: 8
Offline
Hello SysAiders,

I am trying to find a way to easily copy our existing category structure from one SysAid implementation to another. Does anybody know where the categories are stored behind the scenes? I have searched the database for a while now and cannot seem to find the master list of categories anywhere. The SR table seems to store the category as a string rather than a foreign key! Please don't tell me that categories are stored in a flat file!

Thanks in advance,

Tennyson
[Post New]05/06/2009 04:10:16
    Subject: Where are categories stored?
[Up]
adrian_gazibar
SysAider

SysAider from release 5.1 Cyprus Pathfinder
Joined: 04/07/2008
Messages: 38
Offline
The table name is: PROBLEM_TYPE
[Post New]05/06/2009 09:21:23
    Subject: Re:Where are categories stored?
[Up]
Thull
SysAider

SysAider from release 5.6 United States
Joined: 10/03/2009
Messages: 8
Offline
Sweet.... thanks!
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