| Author |
Message |
![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 18/06/2008 11:16:56
|
giggy
SysAider
Joined: 18/06/2008
Messages: 12
Offline
|
Before I load 5.5 I want to know from end users and admins if everything worked as expected. I have over 300 end users and I want to make sure they are satified. This tool is a preception of our department and everyone enjoys it. Which means they know that I.T. can be relied upon to fullfill their needs.
|
|
|
18/06/2008 11:21:08
|
dblight
SysAider
Joined: 16/06/2008
Messages: 10
Offline
|
No problems here! we have approx 300 installations, no issues found
|
|
|
18/06/2008 13:16:56
|
Dino
SysAider
Joined: 18/06/2008
Messages: 6
Offline
|
A seemless upgrade here, although I was proactive enough to stop all sysaid services on the server before doing the upgrade.
And the best part is, all my niggling problems I was going to start pestering the Helpdesk about have already been fixed!
My only complaint is the Software inventory screen takes an age to display, I'd like to see that display a LOT quicker, but this has been the same since the first install of sysaid.
Highly recommended upgrade.
|
|
|
18/06/2008 16:22:55
|
Jonathan
SysAid Wiz
Joined: 17/06/2008
Messages: 326
Offline
|
hi we had no trouble at all very smooth upgrade
|
|
|
18/06/2008 16:57:21
|
René Rijk
Elite SysAider
Joined: 15/06/2008
Messages: 234
Location: Netherlands
Offline
|
Same over here.. quick and smooth..
Best regards,
René 
|
Take a look at my 3D creations and here is a little animation I made |
|
|
19/06/2008 07:25:07
|
Haim
SysAid Wiz
Joined: 15/04/2008
Messages: 2449
Offline
|
Dino wrote:A seemless upgrade here, although I was proactive enough to stop all sysaid services on the server before doing the upgrade.
And the best part is, all my niggling problems I was going to start pestering the Helpdesk about have already been fixed!
My only complaint is the Software inventory screen takes an age to display, I'd like to see that display a LOT quicker, but this has been the same since the first install of sysaid.
Highly recommended upgrade.
Hello Dino, can you tell me exactly which page is loading slow?
Is it the software tab of your assets or the "software products" page?
|
Pushing IT forward |
|
|
07/07/2008 15:14:10
|
giggy
SysAider
Joined: 18/06/2008
Messages: 12
Offline
|
Thanks for the replies, I will be upgrading to 5.5 today. Not only does inventory load slowly but knowledge base as well.
|
|
|
07/07/2008 15:24:32
|
Drako786
Super SysAider
Joined: 19/06/2008
Messages: 63
Location: Elko Nevada USA
Offline
|
Haim wrote:
Dino wrote:A seemless upgrade here, although I was proactive enough to stop all sysaid services on the server before doing the upgrade.
And the best part is, all my niggling problems I was going to start pestering the Helpdesk about have already been fixed!
My only complaint is the Software inventory screen takes an age to display, I'd like to see that display a LOT quicker, but this has been the same since the first install of sysaid.
Highly recommended upgrade.
Hello Dino, can you tell me exactly which page is loading slow?
Is it the software tab of your assets or the "software products" page?
I have been having a problem with the system tab from the main "admin portal." When I try to view my assets list, there is a bit of lag. Not sure if it is because of amount of assets or what. Any suggestions Haim?
This message was edited 1 time. Last update was at 07/07/2008 15:25:50
|
Genius is more often found in a cracked pot than in a whole one.
E. B. White
|
|
|
07/07/2008 15:40:33
|
techguy
SysAid Mod
Joined: 11/06/2008
Messages: 1506
Location: England
Offline
|
same here, I have a case open with ilient on this, what database are you using and how many assets?
|
Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki |
|
|
16/07/2008 20:08:52
|
XPD
Super SysAider
Joined: 16/07/2008
Messages: 65
Offline
|
Similar issue here also.... approx 400 assets broken into 10 different groups.
|
|
|
17/07/2008 12:18:14
|
Haim
SysAid Wiz
Joined: 15/04/2008
Messages: 2449
Offline
|
Hey guys,
This question if for the guys which are having the performance issue on the "my network asset" page
Can you tell me which database you are using with SysAid?
|
Pushing IT forward |
|
|
17/07/2008 16:21:01
|
XPD
Super SysAider
Joined: 16/07/2008
Messages: 65
Offline
|
Hope this is what youre after (I didnt setup Sysaid, was already here when I started)
Database Type derby
|
|
|
21/07/2008 05:29:26
|
Haim
SysAid Wiz
Joined: 15/04/2008
Messages: 2449
Offline
|
XPD wrote:Hope this is what youre after (I didnt setup Sysaid, was already here when I started)
Database Type derby
thank you for your reply.
Can you tell me how long does it take to load the "my network assets" page? which browser are you using with SysAid? did you tried testing it from another machine/browser?
|
Pushing IT forward |
|
|
21/07/2008 08:18:48
|
techguy
SysAid Mod
Joined: 11/06/2008
Messages: 1506
Location: England
Offline
|
Haim, now that we have several people reporting this issue, with different databases, and you have a copy of my database and have reproduced the error with it, SR#156159
can this be escalated a bit more for a fix? because it make it totally unuseable at the moment and deserves a higher priority please.
|
Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki |
|
|
11/08/2008 18:20:54
|
techguy
SysAid Mod
Joined: 11/06/2008
Messages: 1506
Location: England
Offline
|
I have received a fix which works, i am waiting for permission to share the fix with the forum (incase there are any side effects).
|
Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki |
|
|
![[Up]](/Sysforums/templates/default/images/icon_up.gif){kind=icon}
![[WWW]](/Sysforums/templates/default/images/icon_www.gif){kind=icon}
