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Which browser do you use sysaid with?  XML
Forum Index » SysAid Installation & Beyond
 
Poll
Which browser do you use sysaid with?
Internet Explorer 36% [ 44 ]
Firefox 52% [ 64 ]
Safari 1% [ 1 ]
Other 11% [ 14 ]
Total Votes : 123
Author Message
BJINS
SysAid Wiz


SysAider from release 5.5 United Kingdom Pathfinder
Joined: 08/08/2008
Messages: 583
Location: United Kingdom
Offline

Of course not!

I've gotta say, i have rarely worked with an organisation that responds to user criticism/requests so frequently and quickly! You feel like you get a real personalised service with Ilient/SysAid.

Well done guys!

When the going gets tough, the tough get SysAid
[MSN]
Haim
SysAid Wiz

Joined: 15/04/2008
Messages: 2449
Offline

BJINS,

This patch (5.6.10) is a minor patch which deal with some minor issues (like the issue with the third level categories), and as such, we released it to anyone who complained on any of the issues it fixes.
We are planning to release an official patch in the next few weeks, and around the end of March, we plan to release the next version, version 6.

Best regards.
Haim

Pushing IT forward
Lev
SysAid Mod


SysAider from release 5.5 Israel Pathfinder
Joined: 18/08/2008
Messages: 508
Location: Haifa, Israel
Offline

Haim

Can you say what it surely going to be added\fixed in v6 ?

DONT !!! DONT TOUCH THE KEYBOARD !!!
techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
Offline

Lev wrote:Haim
Can you say what it surely going to be added\fixed in v6 ?


Sorry to but in here, Before my thread about browser compatibility disappears off at a complete tangent, Oded is your man for what is coming in the new version, if you take a look at the feature request forum and search for "6.0", you will see he has begun changing the titles for some of the features that are coming in Version 6. I hope this helps.

now, back to browser compatibility, Sarah have you manged to get an answer yet about chrome support for the administrator knowledgebase?

This message was edited 1 time. Last update was at 02/02/2009 17:12:06


Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
OCIO
SysAider


SysAider from release 3 Canada Pathfinder
Joined: 16/01/2009
Messages: 38
Offline

We have to use Firefox for SysAid as IE is just to slow. We have 130 projects listed in the project\task module and it takes 30 seconds to refresh and in FF it takes only 4.
AVAce007
SysAider


SysAider from release 6 United States Pathfinder
Joined: 09/09/2009
Messages: 11
Location: Phoenix, AZ USA
Offline

Ive never liked IE. I do wish SysAid could refresh without triggering the Firefox feature that prevents pages to self refresh or self redirect. The feature can be shut off in Firefox, but I want the security. Mozilla needs to add an exceptions list with SysAid being a defaulted exception

> SELECT * FROM Users WHERE Clue > 0
0 Rows Returned.
SysAid#1
SysAid Mod


SysAider from release 6.5 Australia Pathfinder
Joined: 02/11/2008
Messages: 716
Offline

I prefer Firefox.

IE does not refresh properly. I have found that the prompt boxes that show when you hover the mouse over the service request tends to stick to the mouse pointer when you move it to the menu. I have to hit F5 for it to disappear.

Firefox does not do this
[Email]
sccs
SysAider


SysAider from release 6.5 United States
Joined: 28/10/2009
Messages: 9
Offline

I found that I was having issues w/ SysAid v. 7.0.4 in IE not prompting to add an SR to knowledge base and having a hit or miss email notification when closing an SR...since I've moved to Firefox ALL of that works seamlessly!!! Does anyone know how to change the default browser to Firefox for the SysAid login / shortcuts created???
[Email]
sccs
SysAider


SysAider from release 6.5 United States
Joined: 28/10/2009
Messages: 9
Offline

never mind everyone...found a post to change Program Access and Defaults...DUH....sorry to waste space here...WELL, THOUGHT I FOUND IT.....DID the Program Default thing, but the SysAid login shortcut still says IE on it and I can' t change it!!!

This message was edited 1 time. Last update was at 26/10/2010 09:46:37

[Email]
5.7FSN
SysAid Wiz

SysAider from release 7 United States Pathfinder
Joined: 15/04/2010
Messages: 375
Offline

I use IE and haven't had any issues with Sysaid interface. I don't mind firefox, if it would open instantly, not the 30+ seconds it takes sometimes.

Matt
ITDave
SysAider

SysAider from release 6.5 United Kingdom
Joined: 19/01/2010
Messages: 21
Offline

IE9.

Im a big fan of Firefox and IE6-IE8 have been (imo correctly) slated but MS have really made a big step up with IE9.

For all those who changed to FireFox a few years ago I would recommend you give IE9 a chance (Windows 7 a pre-req). Its much faster then its previous versions
swayer
SysAider

SysAider from release 7.5 United States
Joined: 10/10/2012
Messages: 2
Offline

A few of us use Google Chrome !!!!!!!!!!
Le_Dechu
SysAider

SysAider from release 7.5 Czech Republic
Joined: 04/01/2013
Messages: 32
Offline

Personnaly using IE8 and FF. Our users only IE7 or IE8.
I think IE stays always the most used company browser, FF is more used by admins - just my opinion...
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