Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
Some questions about configuring SysAid  XML
Forum Index » SysAid Installation & Beyond
 
Author Message
[Post New]03/12/2009 05:53:01
    Subject: Re:Some questions about configuring SysAid
[Up]
confi
SysAider

SysAider from release 6 Germany SysAid Certified
Joined: 20/07/2009
Messages: 18
Offline
*bump* Guys?
[Post New]08/12/2009 04:06:35
    Subject: Some questions about configuring SysAid
[Up]
itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline
Hey Confi,

1. What exactly are you looking for, what kind of integration?
In SysAid we use CSV file to import and export data to other software's. It's a global standard so you can easily integrate it with other software.

2. You can read about the Database structure and more on our guides here:
http://www.ilient.com/contact_support.htm
Database guide is #9

Best regrades,
Itay
Best Regards,
Itay
[Post New]20/02/2011 09:13:50
    Subject: Re:Some questions about configuring SysAid
[Up]
feda_z
SysAid Mod


SysAider from release 6 Russian Federation Pathfinder
Joined: 08/07/2008
Messages: 394
Location: Saint-Petersburg
Offline
Colleagues, what about current database guide?
С наилучшими пожеланиями, Федор
With best regards, Fedor
[ICQ]
[Post New]21/02/2011 17:40:04
    Subject: Re:Some questions about configuring SysAid
[Up]
balthazar
SysAider


SysAider from release 5.6 United States
Joined: 21/02/2011
Messages: 2
Offline
Hi All, after several upgrades and deployments by many IT staff, our users' desktops have a plethora of icons for Sysaid. Is there a script I can include in deployment of 7.5.03 Pro Plus Edition that will delete the old icons using the elevated permissions that the deployment account has? I've tried a logon batch file but if the user doesn't have local admin privilege on the machine the old icons remain, hence the idea that the deploy account could remove unwanted icons while writing new lnk to %allusersprofile%\desktop. JHicks vbs idea works but not reliably. Thanks, Tom
Forum Index » SysAid Installation & Beyond
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
    SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Skype account:ilient
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011 		   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use