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Author Message
[Post New]20/06/2012 08:42:45
    Subject: Re:Custom Notifications
[Up]
LRW
SysAider

SysAider from release 7.5
Joined: 30/12/2011
Messages: 3
Offline
We also have upgraded to 8.5 and first name label has broken.
[Post New]20/06/2012 09:36:11
    Subject: Re:Custom Notifications
[Up]
zehavit
SysAid Customer Relations

Joined: 23/11/2011
Messages: 37
Offline
Dear LRW,

Thank you for the post.

Kindly attach a screenshot and advice which label is broken so we can understand the situation better.

Thank you

Zehavit
[Post New]18/07/2012 19:46:28
    Subject: Re:Custom Notifications
[Up]
Ido Shomer
SysAid Customer Relations


Joined: 21/03/2011
Messages: 170
Offline
Dear holytoutant,

Thank you for this quote and sorry for the delayed response.

I am not sure from the screen shot you have attached which custom field you refer to, but bellow is a list of the service request cust values tags:
${sr.getCustText1()}
${sr.getCustText2()}
${sr.getCustList1()}
${sr.getCustList2()}
${sr.getCustDate1()}
${sr.getCustDate2()}
${sr.getCustInt1()}
${sr.getCustInt2()}
${sr.getCustNotes()}

Best Regards
Ido Shomer
SysAid Customer Relations
[Post New]24/11/2012 13:03:10
    Subject: Re:Custom Notifications
[Up]
rgreenwald
SysAider

SysAider from release 7.5 United States
Joined: 24/11/2012
Messages: 1
Offline
Does anyone know what the string might be for responsible admin phone number?
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