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SysAid HelpDesk App Beta version for Android has been released!!!  XML
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[Post New]18/11/2010 15:38:55
    Subject: Re:SysAid HelpDesk App Beta version for Android has been released!!!
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StevenR
SysAider

SysAider from release 6.5 United States Pathfinder
Joined: 21/05/2010
Messages: 37
Offline
On Droid 1, app does not rotate to landscape. Tried on 3 seperate phones.

Steven
[Post New]21/01/2011 08:51:14
    Subject: Re:SysAid HelpDesk App Beta version for Android has been released!!!
[Up]
ddanitz
SysAider

SysAider from release 4.5 United States
Joined: 16/12/2009
Messages: 1
Offline
I also am getting a Login error "Failed to get data from server: http://x.x.x.x:8080/mobile/Login.jsp?nomenu=true". I am on the same network (internal) and am using http://x.x.x.x:8080 as my server URL. Using name in lieu of server did not help. I can get to the server via a browser, but not via app. Any suggestions?
[Post New]11/03/2011 11:11:25
    Subject: Re:SysAid HelpDesk App Beta version for Android has been released!!!
[Up]
MPaulB
Super SysAider


SysAider from release 6.5 United Kingdom
Joined: 24/09/2009
Messages: 59
Offline
I am running the Android app on a Samsung Galaxy S with Android 2.2.
The app does not always work when I try to use it. You have to re-launch 3 or 4 times before it opens.
It generates a feedback report which contains various bits of info including:
Report type - Crash
Exception Class name - java.lang.IllegalStateException
Source File - CookieSyncManager.java

There is a stack trace with loads of info about it not being able to start the activity.

If I re-launch several times it will eventually start. The other guys here using the same phone have the same issue. Any ideas?

This message was edited 1 time. Last update was at 11/03/2011 11:15:50
[Post New]19/03/2011 18:01:41
    Subject: Re:SysAid HelpDesk App Beta version for Android has been released!!!
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cbnl
SysAider

SysAider from release 7.5 United Kingdom
Joined: 19/03/2011
Messages: 1
Offline
I've just started using both the android app and SysAid .. the problem I'm getting with the android app on my Samsung Galaxy S running 2.2 is that it works fine after install for a while, but then every time after that, it just force closes every time. The app seems really good and does what it should, until you have to run it a second time.

Is there any planned fix for this?
[Post New]18/05/2011 07:08:54
    Subject: Re:SysAid HelpDesk App Beta version for Android has been released!!!
[Up]
KPK
SysAider


SysAider from release 5.5 Denmark Pathfinder
Joined: 07/11/2008
Messages: 12
Offline
Anyone experience this problem: Login to Helpdesk via the app. ok - but we only get blank tabs. no information.
Our setup is default - we access the site using VPN.
[Post New]06/06/2011 00:00:52
    Subject: Re:SysAid HelpDesk App Beta version for Android has been released!!!
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v i c
SysAider

SysAider from release 7.5 United States Pathfinder
Joined: 05/06/2011
Messages: 1
Offline
The CSS app has "activities" with time tracking....

I would love to see this in the SysAid IT app!
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