Happy 2010 and a warm welcome to a new year of IT innovation and excellence!
As the SysAid product has grown and developed, so has the SysAid team. Over the past few years, our numbers have steadily increased and our office space finally reached full capacity. While we do enjoy each other's company, things were getting a bit too cozy, so we upgraded - offices, that is! Although our location has changed, our vision remains the same. With this expansion, we can deliver an even better product and provide you with the reliable and committed support you've come to expect from SysAid.
These changes coincide with a new year and new goals, and we have many exciting things lined up for 2010. We're currently planning one momentous event for this spring that will mark a new chapter in SysAid history! While I won't spoil the surprise yet, I promise that more details will be revealed in a week - you won't be disappointed!
We also begin 2010 with exciting new IT Benchmark results. Since the release of SysAid 6.5, almost 1,000 SysAiders have implemented this new module to better evaluate the performance of their IT departments. We have now gathered enough statistics to calculate the worldwide averages for many of the measurements, so at last you can compare your figures to the Worldwide Distribution Charts! To see a full list of the results, check out the IT Benchmark module for yourself!
Even amidst the boxes and bubble wrap of our move, the work never stops in the SysAid R&D department. With SysAid 6.5 just recently released, we've already developed a new minor release, SysAid 6.5.08. In addition to 30 bug fixes, SysAid 6.5.08 offers enhanced support for all you Mac users out there. Check out the release notes on our new support page to see exactly what's included in this minor release.
Last but not least, we decided that you should start 2010 with a bit of fun. Check out this month's riddle as well as Intel's IT Manager III: Unseen Forces - nobody said working in IT was easy, but somebody has to do it!
To see what else is going on here at SysAid, check out the first SysAid newsletter of 2010 and stay tuned for our suprise announcement!
Welcome to a new year of IT success with SysAid - it's going to be a good one!