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Add custom lists to change rq template  XML
Forum Index » SysAid ITIL Best Practices
 
Author Message
[Post New]11/01/2010 05:00:19
    Subject: Add custom lists to change rq template
[Up]
icas-mwa
SysAider

SysAider from release 6.5 Germany
Joined: 02/11/2009
Messages: 48
Offline
hi,

is it possible to add cusom lists for a change request template. The available 10 are all in use and i need more.

thx

This message was edited 1 time. Last update was at 11/01/2010 05:00:36
[Post New]11/01/2010 05:38:07
    Subject: Re:Add custom lists to change rq template
[Up]
Ori
SysAid Customer Relations


Joined: 17/04/2008
Messages: 298
Offline
Hey icas-mwa,

If you are already using the embedded 10 list fields, we can add more files more for you as a special development with an added cost. If you are interesting, please send us an email to helpdesk@sysaid.com and we will provide
you all the relevant information for this procedure.

Best Regards.
Ori Sharon
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