Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
field ldap have value 3 in table sysaid_user  XML
Forum Index » SysAid Installation & Beyond
 
Author Message
[Post New]03/02/2010 06:03:46
    Subject: field ldap have value 3 in table sysaid_user
[Up]
feda_z
SysAid Mod


SysAider from release 6 Russian Federation Pathfinder
Joined: 08/07/2008
Messages: 398
Location: Saint-Petersburg
Offline
Hello. Some time ago i found that some of sysaid users can not be assigned as author of SR.
Today i found that this users have value 3 in field ldap. When i change this value to 1, all became correct...What is wrong?
С наилучшими пожеланиями, Федор
With best regards, Fedor
[ICQ]
[Post New]03/02/2010 09:55:04
    Subject: Re:field ldap have value 3 in table sysaid_user
[Up]
Ori
SysAid Customer Relations


Joined: 17/04/2008
Messages: 298
Offline
While upgrading from 6.0.x to 6.5.x , we have encountered that the ldap field doesn't populated correctly. to fix this, you may ran the LDAP configuration once again. Then, you just need
to click on the "Refresh User list from LDAP" button

You can also run 2 queries that will solve this but i prefer not to publish it here.

Ori Sharon.
[Post New]03/02/2010 18:25:08
    Subject: Re:field ldap have value 3 in table sysaid_user
[Up]
feda_z
SysAid Mod


SysAider from release 6 Russian Federation Pathfinder
Joined: 08/07/2008
Messages: 398
Location: Saint-Petersburg
Offline
Send me please this queries to "fzakharov@mail.ru"
Thanks
С наилучшими пожеланиями, Федор
With best regards, Fedor
[ICQ]
[Post New]07/02/2010 08:02:25
    Subject: Re:field ldap have value 3 in table sysaid_user
[Up]
Ori
SysAid Customer Relations


Joined: 17/04/2008
Messages: 298
Offline
Sent you a PM
Forum Index » SysAid Installation & Beyond
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
    SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011 		   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use