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Chat with other Admins that are online  XML
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[Post New]12/02/2010 15:25:59
    Subject: Chat with other Admins that are online
[Up]
BossHoss
SysAider

SysAider from release 6.5 United States
Joined: 12/02/2010
Messages: 3
Offline
Is there a way to chat with other administrators that are online...
[Post New]15/02/2010 03:30:04
    Subject: Chat with other Admins that are online
[Up]
BJINS
SysAid Wiz


SysAider from release 5.5 United Kingdom Pathfinder
Joined: 08/08/2008
Messages: 583
Location: United Kingdom
Offline
Go through the chat link in the end user portal? This would still show you as your accurate user name, take over the chat from the chat portal, then transfer it from there to whichever Admin you want to speak to.

Bit long winded way round, but it will work.

M
When the going gets tough, the tough get SysAid
[MSN]
[Post New]15/02/2010 13:46:49
    Subject: Re:Chat with other Admins that are online
[Up]
itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline
Hi BossHoss,

Currently SysAid Chat doesn't support chating with more then Admin or contacting another admin when you are using the chat admin console.

However, I think what BJINS said is the workaround for now.
Best Regards,
Itay
[Post New]16/02/2010 08:46:28
    Subject: Re:Chat with other Admins that are online
[Up]
itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline
Just wanted to add that you can of curse invite another Admin when you are using the chat like you invite one of your users to chat.
Don't forget to make sure that the user\admin is associated with an asset.

This message was edited 1 time. Last update was at 16/02/2010 08:57:17
Best Regards,
Itay
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