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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 02/03/2010 08:35:04
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LauraB
SysAid Marketing
Joined: 01/07/2009
Messages: 106
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They say that March comes in like a lion and goes out like a lamb, and we hope that this saying is true for those of you who've been snowed in by blizzards over these past few weeks! In case weather conditions have kept you cooped inside for too long, we thought we'd create a special tech-focused newsletter to help you turn this downtime into an opportunity for IT success. (For those of you who've been lucky enough to enjoy warmth and sunshine, you'll of course benefit, too!) No matter the conditions outdoors, there's no better time to learn how you can get more out of SysAid, set new goals, and see how SysAid can help you achieve those goals. Let's kick-start this March with a bang of productivity!
So what's on the agenda? First up, tighter asset control - not only to increase efficiency, but also to save the environment! This month we're releasing not one but two flash tutorials on how you can achieve better asset management. One tutorial shows you how to quickly and efficiently track your software products; the other comes as a green IT tip on how SysAid can help you implement more eco-friendly practices in your organization. Learn how SNMP monitoring can help you reduce paper waste - it's better for the environment, and better for your budget, too!
Next up: how automated are your helpdesk processes? With a new IT Benchmark result now available, you'll see how organizations are using email integration to more efficiently handle service requests. After that, you can consider: are your helpdesk configurations as precise as they should be? Learn how Petra Hillaert of Guylian uses SysAid's Reports and Analysis Module to define KPIs and pinpoint the exact values that need readjusting in her helpdesk set-up.
Finally, SysAid's very own Director of Customer Service and Support Sarah Lahav gives us a lesson on SysAid's API and how it can help you centralize many of your IT processes - automatically. Regardless of your climate or time zone, this newsletter provides something for every tech preference!
This March also marks a significant anniversary for John Dix, Editor-in-Chief of Network World and host of the CIO panel discussion at the SysAid Technology Conference. Don't miss the exclusive Q&A session in which John reveals that March 10, 2010 marks his 30th year in the IT industry! With insights into tech trends, the dos-and-don'ts of the trade, and the evolution of computing, John's IT expertise is refreshingly down-to-earth. Learn more about what he'll discuss with the top IT executives of Clayton Homes and LG Canada and save your spot at the Conference now - registration ends on April 2. That's exactly one month away!
We wish you a successful and productive March, and we truly look forward to seeing you in warm and sunny Las Vegas next month!
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