| Author |
Message |
![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 05/03/2010 13:57:35
|
Bill_S
SysAider
Joined: 05/03/2010
Messages: 2
Offline
|
I am having trouble setting a new logo. I have a .jpg that is 240x63, I have tried putting it in a shared network directory, under root of the hosting server and in the sysaid folder under program files. Each one of these has resulted in an error message telling me the "main logo file can not be found" I have tried entering the path multiple way such as "\\servername\C:\Program Files\SysAid\help.jpg" or just
C:\Program Files\SysAid\help.jpg etc. any ideas of what I am doing wrong?
Thanks,
Bill
|
|
|
05/03/2010 15:45:43
|
Justin
SysAider
Joined: 19/02/2010
Messages: 42
Offline
|
I think that if you want to reference a local file you have to put it in the root file loose and then simply put the name of the file in the Main Logo URL field. If the image you are using is on the web then you can enter the web address here.
|
|
|
05/03/2010 15:48:31
|
SysAid#1
SysAid Mod
Joined: 02/11/2008
Messages: 716
Offline
|
Justin & Bill_S,
Justin you are correct.
Bill, please copy the logo file into the ...\SysAidServer\root folder. Then capture the name in the Main Logo URL field e.g. logo.jpg.
That should do it for you
|
|
|
05/03/2010 16:49:31
|
Bill_S
SysAider
Joined: 05/03/2010
Messages: 2
Offline
|
Thanks for the quick help, I can't wait til monday... I will have to remote in now.
|
|
|
20/04/2010 11:12:02
|
J.Ross
SysAider
Joined: 20/04/2010
Messages: 13
Location: Malta
Offline
|
hi all  ...as you probably can notice, I am new to Sysaid.
how can you change the logo? and were does it feature; i.e. only in the user portal or throughout the whole program?
thanks in advance
|
|
|
20/04/2010 18:01:18
|
Brian Martin
Elite SysAider
Joined: 11/02/2009
Messages: 181
Location: Knoxville, TN
Offline
|
Preferences -> Customize -> Appearance
Set the Main Logo URL
Throughout the whole program.
|
- Brian Martin
Unofficial SysAid Wiki - Most common issues and their solutions can be found here.
|
|
|
21/04/2010 07:00:54
|
mikeybt
SysAider
Joined: 21/04/2010
Messages: 15
Offline
|
Morning/afternoon/evening* all.
Another newbie question coming up.
Can the whole aesthetic be rebranded under personal preferences?
|
|
|
21/04/2010 08:04:32
|
J.Ross
SysAider
Joined: 20/04/2010
Messages: 13
Location: Malta
Offline
|
thanks for your help Brian.
I placed the image in SysaidServer\root as a .jpg having the maximum size of 240 X 63 (I also tried smaller sizes) and inserted just the image name. The image is found (because if the image would not have been found Sysaid prompts you and tells you the main logo file cannot be found) but an "X" is displayed as if there was a broken link.
Do I have to make any additional configuration?
-Nevermind...the image wasn't being recognized because I converted it to a jpg incorrectly. Done. Thanks -
This message was edited 1 time. Last update was at 22/04/2010 12:39:52
|
Cheers!
John Ross |
|
|
23/04/2010 07:22:40
|
BJINS
SysAid Wiz
Joined: 08/08/2008
Messages: 583
Location: United Kingdom
Offline
|
@mikeybt - Yes it can. The system is fully customisable via the HTML files, although not recommended by SysAid. To completely rebrand the site would be a massive job, and you have to be very careful not to affect the running of the application.
M
|
When the going gets tough, the tough get SysAid |
|
|
![[Up]](/Sysforums/templates/default/images/icon_up.gif){kind=icon}
![[Email]](/Sysforums/templates/default/images/icon_email.gif){kind=icon}
![[WWW]](/Sysforums/templates/default/images/icon_www.gif){kind=icon}
![[MSN]](/Sysforums/templates/default/images/icon_msnm.gif){kind=icon}
