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Atom
SysAider

SysAider from release 6.5 United States Pathfinder
Joined: 18/02/2010
Messages: 15
Offline

Is there a way to switch a Time Zone across all SysAid logins, or is it strictly user based? With the resent Time switch all of our users on SysAid are 1 hour behind. I know how to manually change it - I just was wondering if there was a switch, or option somewhere that changed it across the board.
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itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline

Hi Atom,

Did you changed the Time Zone in Account Default?
I wasn't sure if that what you where talking about.

Best Regards,
Itay
Atom
SysAider

SysAider from release 6.5 United States Pathfinder
Joined: 18/02/2010
Messages: 15
Offline

It is my fault for completely forgetting about the Account Defaults area.

That fixed my issue.

Thanks!
[WWW]
hdc1234hdc
SysAider


SysAider from release 5.1 United States Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 16/06/2008
Messages: 30
Location: Orlando, FL
Offline

I changed my account defaults to EST5EDT in account defaults and it did not change the other admin`s accounts. Any way to do it in the database?
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itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline

Hi hdc1234hdc,

After an admin make any change in his "My settings" the account default want make any affect on him

Best Regards,
Itay
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