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How to change log level from remote machine?  XML
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UserInterface
SysAider

SysAider from release 6.5 Australia Pathfinder
Joined: 13/03/2010
Messages: 38
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How to change log level from remote machine?
I believe that I should be able to do this from the reg key but can not find the details of what to set it to.


itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline

Hi UserInterface,

Which log level would you like to edit?
If it's the log level of the Agent, change this key to 3 instead of 0:
HKEY_LOCAL_MACHINE\SOFTWARE\Ilient\Agent\LogLevel
If you want to change the log level of SysAid Server log you need to do it on the ServerConf.xml, conect to \\ServerName\C$
then edit: ...\SysAidServer\root\WEB-INF\conf\serverConf.xml
and change to <sysaidLogLevel>debug</sysaidLogLevel>

Best Regards,
Itay
UserInterface
SysAider

SysAider from release 6.5 Australia Pathfinder
Joined: 13/03/2010
Messages: 38
Offline

itayH wrote:Hi UserInterface,

Which log level would you like to edit?
If it's the log level of the Agent, change this key to 3 instead of 0:
HKEY_LOCAL_MACHINE\SOFTWARE\Ilient\Agent\LogLevel
If you want to change the log level of SysAid Server log you need to do it on the ServerConf.xml, conect to \\ServerName\C$
then edit: ...\SysAidServer\root\WEB-INF\conf\serverConf.xml
and change to <sysaidLogLevel>debug</sysaidLogLevel>


Thanks, would you believe that I tried 1 and 2, but not 3!!


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