MAC address change

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MAC address change

Forum Index » Asset Management

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22/03/2010 11:26:13

Subject: MAC address change

cdkarp
SysAider

Joined: 12/06/2008
Messages: 19
Offline

Running Sysaid 6.5.05

I have a laptop that had a new motherboard installed which changed the MAC address. I reloaded the computer and now have 2 assets for the same computer. Is there an easy way to attach the information from the old MAC so history and other information carries over?

23/03/2010 00:32:44

Subject: MAC address change

SysAid#1
SysAid Mod

Joined: 02/11/2008
Messages: 716
Offline

I would suggest you export the asset details for both records to a csv. Then edit the csv to make the changes you want.

Delete the records from SysAid and then import the correct record back into SysAid.

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