Service Desk
ChangeRequests
Hereyou can see a list of service requests that are associated with your changeprocesses.

Theicons above the list help you perform various actions on this list:
|  | Open a new Change request. You need to choose a template for your change request. For more details please consult the SysAid ITIL Package Guide. |
|  | Create a filter for the list |
|  | Export the list as an Excel document |
|  | Create a PDF document from this list |
|  | Present a Gantt chart of the information of this list, according to dates. |
|  | Customize the list (add/remove columns, create various views, create new filters, and more). To learn more about customizing lists, look at: Customizing_Lists.htm |
|  | Print only the records selected from the list |
|  | Highlight a row in your list and click this button to select a different status for the Change request. |
|  | Highlight a row in your list and click this button to delete the selected Change request. |
Tosee the full details or to edit a change request, click its row entry in thelist. You will reach the page: SREdit.htm