We've just done through a major office move and relocated our HQ. Now that this is vaguley over and I've been able to get some sleep, I need to look at updating all the SysAid agents to the latest version and repointing them at the new IP address.
What's the best practice for this?
Currently we deploy the agent via a GPO start-up script and I'm worried about creating duplicate client entries in the DB.
Location: Haifa, Israel
Sysaid is looking for the MAC\Serial+Manufacturer so the IP change is not a problem.
The only problem I sew is upgrading 5.x agents to latest.
In some cases I had to uninstall the old one and than to install the new one.
I'm using the deploy tool.
Generally it should work fine, just give it a try on a small group of PC's.