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So my server room was destroyed....  XML
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hdc1234hdc
SysAider


SysAider from release 5.1 United States Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 16/06/2008
Messages: 30
Location: Orlando, FL
Offline

A high volume sprinkler head discharged @ 270 gallon per minute...... 35,000 gallons later everything destroyed. I got back from Vegas, Just installed 7.01 Monday to start testing. Monday night, Tuesday Morning 1:43am the flood came. Week before last was 115hr week, this past week was 85 hours worked. So what have I missed? Sorry Sarah if I missed any of the support emails, everything was hosed so as you can guess our email was dead. On a side note... Tape backups are great until they get wet, the the tape turns into a hockey puck!
[Thumb - DSC05658.jpg]
 Filename DSC05658.jpg Download
 Description Server rack1
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This message was edited 1 time. Last update was at 15/05/2010 00:09:55

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hdc1234hdc
SysAider


SysAider from release 5.1 United States Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 16/06/2008
Messages: 30
Location: Orlando, FL
Offline

One more pic
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 Filename DSC05659.jpg Download
 Description Big hole....
 Filesize 87 Kbytes
 Downloaded:  4 time(s)

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Oded M
VP Product


Joined: 28/05/2008
Messages: 891
Offline

Looks like a nightmare !!!!!

When did you discover it ? in the morning ?
Something similar almost happened to me -the room above the server room got flooded from the AC system based on water - lucky for us no water came thru....
But we did decide to add a flood detection system so if the water does come, at least we can get alerted.....

Anyway, Good luck recovering :)

Oded
Chris-TFID
SysAider

SysAider from release 4 United States Pathfinder SysAid Certified Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 15/07/2008
Messages: 16
Offline

that sucks . Water and server rooms do not mix!
Brian Martin
Elite SysAider

SysAider from release 5.6 United States Pathfinder SysAid Certified Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/02/2009
Messages: 181
Location: Knoxville, TN
Offline

I hope you had a good DR plan, and that it worked.

That sucks, best of luck to you.

- Brian Martin

Unofficial SysAid Wiki - Most common issues and their solutions can be found here.
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hdc1234hdc
SysAider


SysAider from release 5.1 United States Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 16/06/2008
Messages: 30
Location: Orlando, FL
Offline

We were extremely lucky. No data was lost and we were back operational very quickly.
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Lev
SysAid Mod


SysAider from release 5.5 Israel Pathfinder
Joined: 18/08/2008
Messages: 508
Location: Haifa, Israel
Offline

I hope you got payed on a hourly basis

That must been a nightmare .....

Now you can think how to prevent the next time.
Here in Israel most of IT take it seriously because of the military threats.
After Lebanon war a few years ago we moved the servers to a bomb shelter with 40 cm walls, installed AC to backup an APC cooling unit.
A good UPS and gas fire extinguishing system. Offsite backup tapes storage and we have a safe in the room.
After a little flood we had there after a strong rain we added a water pump and even a sand barricade at the door
With so much dependent on this room you can never be too careful......
If something happens I'm at the data center !!!

DONT !!! DONT TOUCH THE KEYBOARD !!!
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