We are sorry for the late response.
As I am not familiar with this error message, can you please open a service request at email@example.com and send us the following for further review:
A screenshot of the mail details of the particular account in SysAid (under Preferences > Integration > Email).
Please recreate the issue and send us the updated logs folders and files:
...\SysAidServer\root\WEB-INF\logs folder (zipped)
Looking forward to your response.
This message was edited 1 time. Last update was at 13/06/2010 05:01:02