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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 21/06/2010 05:29:15
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Lior Calif
SysAid R&D
Joined: 24/01/2010
Messages: 11
Offline
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Hello SysAiders,
Attached please find a test version of the SysAid agent 7.0.05
This new agent should solve the following issues:
1. Remote Control on logged off computers. This should work on all supported windows editions (XP , Vista , Win 7 - 32 bit and 64 bit)
2. Remote Control on locked sessions
3. Performance and Stability enhancements
4. Monitoring on CPU Usage issues
5. Solve issues on 64 bit machines
6. SSL (https) access issue
7. License keys issue
Please note - this is a test version - not yet a production version. Please install it carefully on some machines and please send us comments as reply to this topic.
Some notes:
1. In order to do be able to send CTRL ALT DEL to logged off / locked machines you need to make sure your machines is configured with UAC set to ON state.
2. You cannot remote control on disconnected session (those are remote desktop session that closed without logged off).
We really appreciate your cooperation and waiting for your comments.
Thanks
Lior Calif
SysAid R&D
| Filename |
SysAidTools.exe |
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| Description |
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| Filesize |
4651 Kbytes
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| Downloaded: |
153 time(s) |
| Filename |
SysAidAgent.exe |
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| Description |
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| Filesize |
4505 Kbytes
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| Downloaded: |
152 time(s) |
This message was edited 3 times. Last update was at 21/06/2010 12:46:57
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21/06/2010 07:38:06
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adietz
Elite SysAider
Joined: 30/12/2008
Messages: 104
Offline
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Hi Lior,
Just to confirm, you want UAC turned on? In our organization we have to have UAC disabled, so if this is a requrement to have it on, that's a no-go for us.
Thanks,
Alex
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21/06/2010 08:38:56
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larronni
Elite SysAider
Joined: 08/06/2010
Messages: 129
Location: Trondheim, Norway
Offline
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It solves another issue to - It now reports assets over HTTPS 
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Lars Roenning
Atea AS |
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21/06/2010 09:51:44
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LiranCohen
Super SysAider
Joined: 21/04/2010
Messages: 70
Offline
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Hi Alex,
The ability to control computers logged off depends on the UAC status.
In case your organization policy prevent this security option to be on, you will be able to remote computers unless they are in log off/locked status.
Fell free to discuss the this topic over our feature request forums at : http://www.ilient.com/Sysforums/forums/show/101.page
Liran
You cannot truly smile,
Unless you have SysAid...
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21/06/2010 12:22:00
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pdlp
Super SysAider
Joined: 25/11/2009
Messages: 98
Offline
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1. The formatting issue with the license keys was resolved on two computers that I tested the new agent.
2. I was able to login to a Windows XP workstation that was locked.
So far so good...
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21/06/2010 12:50:19
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kalyta
Super SysAider
Joined: 20/11/2008
Messages: 53
Offline
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hello, I had the issue monitoring a process apperar last update "never" and with this upgrade the issue was resolve..
when did you release the agent 7.5?
Thank you
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21/06/2010 14:24:51
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scumgrief
Super SysAider
Joined: 25/02/2009
Messages: 60
Offline
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We also have UAC disabled on our entire enterprise-hoping for a fix to this
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22/06/2010 04:28:36
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LiranCohen
Super SysAider
Joined: 21/04/2010
Messages: 70
Offline
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Dear kalyta ,
Thank you for the input regarding the " Last Update = Never ".
Keep update this post, Your comments will be highly appreciated. 
Liran.
This message was edited 1 time. Last update was at 22/06/2010 04:29:59
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23/06/2010 03:39:12
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LiranCohen
Super SysAider
Joined: 21/04/2010
Messages: 70
Offline
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Hi All,
Regarding all those who cannot change the UAC level.
It is possible to enable "Interactive Login: Do Not Require CTRL+ALT+DEL" from:
Local Security Policy > security Setting > Local Policies > Security Option > Enable .
This option will allow the administrator to remote on logged off computers.
The "ESC" button will provide the option to "Switch Between Users" So admins will be able to insert their own credentials to login to their end user computer .
Please try to use this method on few computers based Vista/Win7 OS.
We will be happy to know if this solution will be convenient to use on your organization .
This way you don’t have to change your UAC level and still have the benefit of remote on advance OS.
Liran.
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23/06/2010 09:41:09
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adietz
Elite SysAider
Joined: 30/12/2008
Messages: 104
Offline
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Unfortunately that option is not an option either as it also would break the security model.
Thanks,
Alex
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23/06/2010 12:38:05
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AndreT
SysAider
Joined: 15/05/2009
Messages: 38
Offline
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Is there an MSI version available?
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24/06/2010 06:36:26
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LiranCohen
Super SysAider
Joined: 21/04/2010
Messages: 70
Offline
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Hi All,
The next minor release is 7.0.0.5, planned for late July of 2010.
The MSI package will be part of this release.
We'll send an email notification as soon as the version will be available.
Thank you very much.
Liran.
You cannot truly smile, 
Unless you have SysAid...
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25/06/2010 11:08:37
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mademirci
Elite SysAider
Joined: 11/06/2008
Messages: 117
Location: Muğla / TR
Offline
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Will i able to do publish this update thru "Network Discovery - Upgrade Agent Versions" and selecting the assets that i want to upgrade? I have already changed the .exe file on the Sysaid\root\downloads directory. But it does not upgrade the agent. Any ideas?
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25/06/2010 16:29:37
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Mo
SysAider
Joined: 12/05/2010
Messages: 2
Offline
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Installed the agent and tools on a couple of computers. Was able to log onto them when they were at the login screen. Seems to work very well.
I tried to push this out to the rest of our computers through Sysaid's Upgrade Agents Version. Unfortunately it didn't work. The version of agent I downloaded still says it is 7.0.0.0. Could this be part of the problem?
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27/06/2010 03:05:31
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LiranCohen
Super SysAider
Joined: 21/04/2010
Messages: 70
Offline
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Hi All
For all of you who tested the new agent version and wish to deploy it to your network.
Please make sure that you already download and replaced the SysAidTools.exe, SysAidAgent.exe files.
Those files should be placed at …\SysAidServer\root\download directory (overwrite the existing files) and you can find them at the top of this post.
In order to upgrade your agent version please, download the file attached first (upd.zip), and then follow those 4 steps.
1. Place the attached upd.zip file in the …\SysAidServer\root\download directory (overwrite the existing file).
2. Extract the attached upd.zip file into the …\SysAidServer\root\WEB-INF\deploy directory (overwrite all existing files).
3. Edit the …\SysAidServer\root\WEB-INF\conf\sysaid.ver file, change the following line:
clientVersion=7.0.04
with:
clientVersion=7.0.05
4. ReStart the SysAid Server service.
Now, your Network Discovery will deploy the new agent. Also, if you make a new upgrade rule in Asset Management > Network Discovery > Upgrade agent version tab, it would auto-upgrade the existing agents.
Liran.
| Filename |
upd.zip |
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| Description |
UPD.ZIP File |
| Filesize |
3416 Kbytes
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| Downloaded: |
49 time(s) |
This message was edited 1 time. Last update was at 27/06/2010 03:55:38
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