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The "Catalog" Field  XML
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[Post New]23/07/2008 09:37:01
    Subject: The "Catalog" Field
[Up]
CGray
SysAider

SysAider from release 4.5 United States Pathfinder
Joined: 13/06/2008
Messages: 11
Location: Dayton, Ohio
Offline
What do you use it for? It seems a little blunt, but I don't quite get the purpose of this field right offhand.
[Post New]23/07/2008 11:17:54
    Subject: Re:The "Catalog" Field
[Up]
Vitaly Vlasenko
SysAid Customer Relations


Joined: 09/07/2008
Messages: 68
Offline
The most common use of this field is for catalog number.
[Post New]23/07/2008 11:19:33
    Subject: Re:The "Catalog" Field
[Up]
CGray
SysAider

SysAider from release 4.5 United States Pathfinder
Joined: 13/06/2008
Messages: 11
Location: Dayton, Ohio
Offline
Right but, what does a "catalog number" represent exactly?

Sorry if I seem a bit dense here, this has to be something obvious that Im missing.
[Post New]24/07/2008 07:48:01
    Subject: Re:The "Catalog" Field
[Up]
Vitaly Vlasenko
SysAid Customer Relations


Joined: 09/07/2008
Messages: 68
Offline
The catalog number have a vast field of uses, one of them for an example is the catalog number of a device.
Let's say that you're having a factory for cars, each car have a specific catalog number, so you can use SysAid to open a service request for a specific catalog number, this way you will be able to find the car that you need.
This is just one example out of many, it may be a catalog number of a software, a hardware device or anything else.
[Post New]11/02/2013 08:29:01
    Subject: Re:The "Catalog" Field
[Up]
-Adrian-
SysAider


SysAider from release 7.5 Switzerland
Joined: 11/02/2013
Messages: 1
Offline
Hi,

sorry for disinter this old topic but I think this match pretty good with my question!

I can't change the letters in this field. Is this correct? Actually there is the product name (perhaps from WMI-scan) placed, but I would like to change it for the product number!

Thanks in advance for a short answer!

Adrian

This message was edited 2 times. Last update was at 12/02/2013 10:47:36
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