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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 14/07/2010 10:59:52
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BigMac
SysAider
Joined: 22/03/2010
Messages: 5
Location: Chanhassen, MN
Offline
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We use an assortment of browsers & versions at our company, and with the release of 7.0, there have been different issues arising on different browsers.
I need to know exactly which browsers, and what versions of each, are officially supported by SysAid?
We use: Firefox (3 through 4b1), IE (6 through 9), Chrome (5-6), Safari (5), and to a much lesser extent, Opera.
Just to be aware, SyAid does NOT work on the new Firefox 4b1. It is impossible to switch between tabs within the Service Desk menu. Switching between tabs also seems slow on Firefox 3.6.6 when compared to Chrome, but at least it works there.
Mac
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Mac Riddel
Systems Administrator
Life Time Fitness, Inc. |
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14/07/2010 11:08:48
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Hi Mac,
Thank you for the information about FF 4b1, I will forward it to the write direction 
We are supporting IE 6-8, all Firefox releases except 4beta 
I also know it works fine on Chrome 5.
About all the rest, probably the other users can help you with that because they have more experience.
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Best Regards,
Itay |
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14/07/2010 12:09:51
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andykeppel
Elite SysAider
Joined: 24/06/2009
Messages: 177
Location: Chanhassen, MN USA
Offline
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We have several users reporting issues with Safari on the Mac as well. Seeing as that's the default Mac browser I'd be surprised if it wasn't supported.
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Andrew Keppel
"if it's stupid but it works, it isn't stupid" |
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14/07/2010 22:08:33
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Obelix
SysAid Wiz
Joined: 12/06/2008
Messages: 903
Offline
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Those different flavour of browsers better not exist in the same machine.
I have issued having firefox and ie co-exist. I solved it by downgrading one of them.
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That is not a bug, it's a feature...
When everything else fail try SysAid Wiki by Techguy |
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15/07/2010 09:15:51
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jacksonmi
SysAider
Joined: 19/03/2010
Messages: 22
Offline
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Chrome works perfectly fine.
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15/07/2010 10:53:48
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BigMac
SysAider
Joined: 22/03/2010
Messages: 5
Location: Chanhassen, MN
Offline
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I was hoping to get a list of fully tested and officially supported browsers by SysAid...and it sounds like that would be IE 6-8 & Firefox<4b1.
However, I too have noticed that Chrome 5 seems to work well, and now use it exclusively for SysAid as it doesn't work with Firefox 4b1...but this version is still in beta.
And no, we (probably!) don't use all the browsers on one machine...each user of SysAid may have an assortment of browsers, but most are stuck with IE 8 at the moment.
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Mac Riddel
Systems Administrator
Life Time Fitness, Inc. |
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16/07/2010 06:17:51
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PL
SysAider
Joined: 03/12/2009
Messages: 1
Offline
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i ve checked IE 9, Google Chrome, Firefox operates fine. Opera has problems
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17/07/2010 03:07:51
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Obelix
SysAid Wiz
Joined: 12/06/2008
Messages: 903
Offline
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Bigmac...
When I was having problem we too only use one browser (firefox) at the time. The problem with coexisting browser still happen because :
1. IE is installed by default.
2. Autoupdate windows upgraded IE.
And the weirdest part is :
3. Browsers seems to share programs with each other.
Firefox seems to depend on some capability of IE, Chrome seems to use some of firefox's module...
So heads up.
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That is not a bug, it's a feature...
When everything else fail try SysAid Wiki by Techguy |
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10/02/2011 10:41:59
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NovaSam
SysAider
Joined: 20/12/2009
Messages: 36
Offline
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Safari on the Mac does not seem to work in our environment, (Just a blank page). Firefox works, don't seem to have any issues on our windows machines that I know of as we worked those out with support a couple of days ag0, I think they were related to the SSO.
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10/02/2011 16:13:47
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5.7FSN
SysAid Wiz
Joined: 15/04/2010
Messages: 323
Offline
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I've used them all except for opera just fine. However a fellow coworker, has constant crashes with FF when using the chat app, and we don't know why (up to date FF)
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