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Email when non approved software installed  XML
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Author Message
OTTO
SysAider


SysAider from release 6.5 United States Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 21/04/2010
Messages: 47
Offline

Is there a way to recieve an email when someone installs any software not approved by the IT department? I want the email to say the Asset and the time that it was done. Any help is greatly appreciated.
Lev
SysAid Mod


SysAider from release 5.5 Israel Pathfinder
Joined: 18/08/2008
Messages: 512
Location: Haifa, Israel
Offline

Hi OTTO,

You can make by going to asset management => notifications.
Choose the needed event and a preconfigured notofication.

Be aware ! This will send you and email about every update you have or will have that is not configured in the software products !!!
Go to your software products, make a new entry and choose all the non relevant software to this entry.

I haven't done that but in the beta stage one of the testers got HUGE amount of emails.

If you need more help let us know.

Lev

DONT !!! DONT TOUCH THE KEYBOARD !!!
Jonathan
SysAid Wiz


SysAider from release 6 Ireland Pathfinder
Joined: 17/06/2008
Messages: 326
Offline

Hi OTTO

Just wanted to say this feature as described by support works great but you do need to put the work in too it to keep it up to date
OTTO
SysAider


SysAider from release 6.5 United States Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 21/04/2010
Messages: 47
Offline

It starting to seem like its not worth it. I dont have time to sit down and keep that up to date.
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