Hi I am working with the support team on a problem with the catalog entries
I have noticed that alot of my Dell GX270 asset records are created incorrectly. The agent deploys OK but the data fed back to sysaid is corrupted
It seems like the agent cannot decipher the Model ,Serial number and manufacturer as seperate entries - so it end up with a unique catalog entry for each machine. with a catolog name like 'HS6351JOptiPlex GX270Dell Computercorportaion' - and a model of 'HS6351JOptiPlex GX270' - see the attached screenshot
This is strange as it only seems to happen with Dell GX270's
It would help me if the community memebers can have a look and see if they can see any assets like this on their systems.
They have asked me to install the agent to one of the clients in Debug mode
But strangly annd maybe by coincidence the deployment tool does not get to these machines ( registry connect errors)
We deploy the agen via Loginscript and then push out updates via sysaid - so we dont really use the deployment tool much