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Deploying Sysaid  XML
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[Post New]18/08/2010 09:58:36
    Subject: Deploying Sysaid
[Up]
SirLouen
SysAider


SysAider from release 6 Spain
Joined: 09/09/2009
Messages: 19
Offline
While deploying sysaid agent to all actives I found multiple messages:

reason: "Agent already exists."

I feel that this happened when I was using free edition on the old server.

But now I would want to retry the deployment and only had success with some new computers that doesnt had the agent by default.

How may I force "reinstall" of the agent?
Checkout the day I joined
[Post New]23/08/2010 08:22:08
    Subject: Deploying Sysaid
[Up]
itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline
Hi SirLouen,

Please try the latest version we have provided our customers in the "Labs: forum.

You can download it from here:
http://www.ilient.com/Sysforums/posts/list/5349.page

Looking forward to hearing from you.
Best Regards,
Itay
[Post New]07/12/2010 08:27:24
    Subject: Re:Deploying Sysaid
[Up]
KieranCork
SysAider


SysAider from release 7 Ireland
Joined: 11/10/2010
Messages: 24
Offline
Hi I am having this problem now too. I previously installed 7.0 on the domain as a trial and am now using 7.5, but the machines on the domain will not upgrade as they already have an agent (though they still don't show up in the asset list).

Is there a way to force an install?

Thanks
Kieran.
[Post New]07/12/2010 12:12:10
    Subject: Re:Deploying Sysaid
[Up]
LiranCohen
Super SysAider


SysAider from release 6.5 Israel
Joined: 21/04/2010
Messages: 70
Offline
Hi Kieranm,

In order to deploy SysAid agents you can use the deployment tool.
Note that you will probably need to undeploy the agents first and then redeploy them with the newest version.

Please note this is not the only way to do it.
You can go to the SysAid interface for this task.
Please go to : Asset management > Network Discovery > Upgrade Agents Version.
Create a task to upgrade the agents to the latest version.
You can even divide the upgrade to groups to avoid traffic overload.

Please let us know if this solution solve your issue.

Liran Nittai Cohen

[Email] [WWW] [MSN]
[Post New]08/12/2010 07:44:54
    Subject: Re:Deploying Sysaid
[Up]
KieranCork
SysAider


SysAider from release 7 Ireland
Joined: 11/10/2010
Messages: 24
Offline
Thanks - had to undeploy from the domain - didn't think that would work as it was a brand new install in the meantime, but it worked fine.

Thanks
Kieran
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