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Maintenance as it's own menu...  XML
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[Post New]24/08/2010 04:19:30
    Subject: Maintenance as it's own menu...
[Up]
Obelix
SysAid Wiz


SysAider from release 3.1 Indonesia Pathfinder
Joined: 12/06/2008
Messages: 903
Offline
For those who had too many wars and long for peace and good will towards hardwares and softwares... they will shift more and more toward preventive initiatives. The way I see it... it's what all the bells and whistles build into sysaid is for in the first place anyway.

Instead of working on SR, we should beat the trend by monitoring and maintenance.

Now if monitoring got all the attention (and STILL no charts !) why, in the name of ELVIS, maintenance have to stuck in the back seat ?

I think it should be in it's own menu with complete set of what an average IT Joe would need like :
1. Tab to list todolist and or checklist.
2. Tab to embed portable softwares.
3. Tab to log/copy paste things which should be easily transform into a pdf report.
4. Tab to fire message/task or sort to order spare part, inquire warranty, fire an SR to vendors...

you got the picture.

No ?

[Post New]30/08/2010 04:20:50
    Subject: Re:Maintenance as it's own menu...
[Up]
Lev
SysAid Mod


SysAider from release 5.5 Israel Pathfinder
Joined: 18/08/2008
Messages: 508
Location: Haifa, Israel
Offline
Obelix

Can you be more detailed about 2,3,4?

I think that event log monitoring will help us (to prevent data loss before HDD failure like event ID 7, etc )
The monitoring and the maint should be first line of defense. They can prevent variety of problems.

DONT !!! DONT TOUCH THE KEYBOARD !!!
[Post New]07/09/2010 07:12:40
    Subject: Maintenance as it's own menu...
[Up]
Obelix
SysAid Wiz


SysAider from release 3.1 Indonesia Pathfinder
Joined: 12/06/2008
Messages: 903
Offline
I'm having second thought of this...
I might be too into my own routine when I wrote it.

I realized much of what I asked there are something what sysaid agent would typically do. There are always exceptions though, as to what devices can be monitor with tools like sysaid. To these devices I have to do things the old fashioned way. And since the sysaid portal itself is very accesible I prolly wrote it out of my wish to use sysaid as an "offline" maintenance tool...

many thanks for the attention lev.
Forgive the confusion.

This message was edited 2 times. Last update was at 07/09/2010 07:14:45
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