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How do I delete Knowledge Base items?  XML
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SysAider from release 5.5 United Kingdom
Joined: 30/07/2008
Messages: 43

Hello.. thank you for the groovy software, i'm currently demo'ing it for my company and we think it good so far.

There is many test entries in the Knowledge base of which now I would like to delete so that we can begin to populate it properly.
Can anyone tell me please how to do this? Many thanks for your help.
SysAid Customer Relations

Joined: 21/07/2008
Messages: 61

Hi Nvisibl ,

It is very simple to remove entries from the Knowledge Base. To do so in the Knowledge Base on the top left there is icons to create, delete, export Knowledge Base and also import Knowledge Base .

Best Regards

SysAider from release 5.5 United Kingdom
Joined: 30/07/2008
Messages: 43

Ok I see it now, thank you very much
Super SysAider

SysAider from release 5.1 United Kingdom Pathfinder
Joined: 07/07/2008
Messages: 68
Location: England, UK

Hello Nvisibl,

Welcome to the Sysaid forums!

We hope you like Sysaid as much as we do. If you're in need of opinions or recommendations then feel free to just ask and one (or more) of us Sysaid users will gladly help you out!

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