Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
How do I delete Knowledge Base items?  XML
Forum Index » End User Portal & Knowledgebase
 
Author Message
[Post New]30/07/2008 05:01:32
    Subject: How do I delete Knowledge Base items?
[Up]
nvisibl
SysAider

SysAider from release 5.5 United Kingdom
Joined: 30/07/2008
Messages: 43
Offline
Hello.. thank you for the groovy software, i'm currently demo'ing it for my company and we think it good so far.

There is many test entries in the Knowledge base of which now I would like to delete so that we can begin to populate it properly.
Can anyone tell me please how to do this? Many thanks for your help.
[Post New]30/07/2008 08:23:36
    Subject: How do I delete Knowledge Base items?
[Up]
Eli
SysAid Customer Relations

Joined: 21/07/2008
Messages: 61
Offline
Hi Nvisibl ,

It is very simple to remove entries from the Knowledge Base. To do so in the Knowledge Base on the top left there is icons to create, delete, export Knowledge Base and also import Knowledge Base .

Best Regards
[Post New]30/07/2008 09:14:56
    Subject: Re:How do I delete Knowledge Base items?
[Up]
nvisibl
SysAider

SysAider from release 5.5 United Kingdom
Joined: 30/07/2008
Messages: 43
Offline
Ok I see it now, thank you very much
[Post New]31/07/2008 04:17:21
    Subject: Re:How do I delete Knowledge Base items?
[Up]
MBeckett
Super SysAider


SysAider from release 5.1 United Kingdom Pathfinder
Joined: 07/07/2008
Messages: 68
Location: England, UK
Offline
Hello Nvisibl,

Welcome to the Sysaid forums!

We hope you like Sysaid as much as we do. If you're in need of opinions or recommendations then feel free to just ask and one (or more) of us Sysaid users will gladly help you out!
"REEEEBOOOOOOOOOOOOOT!"
Forum Index » End User Portal & Knowledgebase
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
    SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011 		   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use