Cannot customize in v7.0.5

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Cannot customize in v7.0.5

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30/08/2010 16:47:22

Subject: Cannot customize in v7.0.5

andrewl94133
Super SysAider

SysAider from release 5.1

Joined: 18/06/2008
Messages: 72
Offline

Hi all,

On my newly upgraded v7.0.04, when I go to the Customize option and try to Add an item to any list, when I click Add Internet Explorer 7 just does nothing except display an error in the status bar (attached).

Anyone seen this? It didn't happen in v7.0.04...

Andrew


Filename	sysaid.jpg
Description
Filesize	101 Kbytes
Downloaded:	4 time(s)

31/08/2010 02:21:59

Subject: Cannot customize in v7.0.5

itayH
SysAid Customer Relations

Joined: 23/09/2009
Messages: 1092
Offline

Hi Andrew,

Did you try another browser or different computer?
Try deleting your cache please.
If you have customized HTML url in Customize Appearance please remove it and try again.

If this will not help please send us email to helpdesk@sysaid.com or open a SR in http://helpdesk.ilient.com regarding this issue with short description, link to the post and the support team will contact you.

This message was edited 1 time. Last update was at 31/08/2010 02:23:01

Best Regards,
Itay

31/08/2010 11:07:57

Subject: Re:Cannot customize in v7.0.5

andrewl94133
Super SysAider

SysAider from release 5.1

Joined: 18/06/2008
Messages: 72
Offline

Itay,

Clearing the IE cache did the trick. Thanks.

Andrew

01/09/2010 09:20:42

Subject: Cannot customize in v7.0.5

itayH
SysAid Customer Relations

Joined: 23/09/2009
Messages: 1092
Offline

Hi Andrew,

I'm glad it was that easy

Enjoy the new version

Best Regards,
Itay

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