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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 07/09/2010 04:24:02
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LauraB
SysAid Marketing
Joined: 01/07/2009
Messages: 106
Offline
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We're happy to announce that SysAid Helpdesk App is now available for Android! It was posted in the Android Market just yesterday and within the first few hours of its release, almost 50 people already had it downloaded and installed! Create service requests as new, change the status, priority, due date, and urgency of a service request, view a complete list of your assets, update asset information ... all from your Android!
To get SysAid Helpdesk App for your Android now, visit the Android Market directly from your handset. Get the flexibility you need to deliver excellent support anytime, anywhere!
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07/09/2010 07:21:36
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Obelix
SysAid Wiz
Joined: 12/06/2008
Messages: 903
Offline
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Die iPhone die !!!
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07/09/2010 08:14:12
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Bender-TG
SysAider
Joined: 21/10/2009
Messages: 13
Offline
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Installed without problems... what else 
Search works wonderful.
Just a small thing:
it should be possible to filter by username when a domain is used... (domain\username).
At the moment, if you filter by username with backslash, nothing appears, but on "Assets" it works... strange
Would it be also possible to train sysaid switching to landscape mode when rotate?
Best regards...
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13/09/2010 18:20:24
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Ronald11
SysAider
Joined: 07/07/2010
Messages: 6
Offline
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can any one share the link for tha android apk file,
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14/09/2010 07:02:57
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Oded M
VP Product
Joined: 28/05/2008
Messages: 892
Offline
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Just perform a search for "SysAid" from within the Android market app on your Android
unfortunately their online market website doesn't list all the apps.
Oded
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22/10/2010 05:01:41
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Mucho
SysAider
Joined: 13/05/2009
Messages: 48
Offline
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Heloo we cannot download sysaid app from market because isnt there or is published with version restriction or device restriction.
We all using HTC Wildfire Android 2.1 .
I want test app but i cannot download it, can someone please put is there on forum for download ?
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27/10/2010 22:44:37
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RCC Rob
SysAider
Joined: 09/10/2008
Messages: 38
Location: Rapid City, SD
Offline
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Same here. I just upgraded my phone to Android and there are no apps for Sysaid.
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Rob Stephens
Director of Information Services
RCC Western Stores, Inc. |
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28/10/2010 04:44:43
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sivanm
SysAid Product Manager
Joined: 14/03/2010
Messages: 293
Offline
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[quote=RCC Rob]Same here. I just upgraded my phone to Android and there are no apps for Sysaid. [/quote]
Hi RCC Rob
Which Android version you are using?
Thanks,
Sivan
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28/10/2010 10:22:37
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RCC Rob
SysAider
Joined: 09/10/2008
Messages: 38
Location: Rapid City, SD
Offline
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2.1
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Rob Stephens
Director of Information Services
RCC Western Stores, Inc. |
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31/10/2010 20:23:36
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Mucho
SysAider
Joined: 13/05/2009
Messages: 48
Offline
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Tested on android 2.1 HTC wildfire and working except asset managment.
Tested connection to free version sysaid server.
Preparing small bug report.
So aplication is stable and can be used.
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01/11/2010 08:07:12
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RCC Rob
SysAider
Joined: 09/10/2008
Messages: 38
Location: Rapid City, SD
Offline
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I've tested on HTC Wildfire as well and everything is working on my end, including asset management.
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Rob Stephens
Director of Information Services
RCC Western Stores, Inc. |
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01/11/2010 09:13:27
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JBoslooper
SysAider
Joined: 09/02/2010
Messages: 31
Offline
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Any word on when Android 2.2 will be able to use the app? Currently on Froyo 2.2 and the app will open once and will continually force close each time after that.
I contacted Sysaid support which said that Froyo 2.2 is not currently supported.
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01/11/2010 09:48:09
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sivanm
SysAid Product Manager
Joined: 14/03/2010
Messages: 293
Offline
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Hi all,
For those of you who are having problem downloading SysAid application for Android from the Market,
please use the following link:
http://www.ilient.com/down/SysAid.apk
Thanks!
Sivan
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01/11/2010 10:10:15
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Mucho
SysAider
Joined: 13/05/2009
Messages: 48
Offline
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JBoslooper wrote:Any word on when Android 2.2 will be able to use the app? Currently on Froyo 2.2 and the app will open once and will continually force close each time after that.
I contacted Sysaid support which said that Froyo 2.2 is not currently supported.
Heloo i tested aplication also on second HTC Wildfire 2.2 Froyo Rooted with "WildPuzzleROM" rom and aplication connect to testing page with no problem also asset works, connected to demo server.
On which phone model you are testing please?
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10/11/2010 04:57:20
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mks
SysAider
Joined: 14/04/2010
Messages: 20
Offline
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Installed on Nexus One running 2.2 and seems to work perfect.
Nice one guys 
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