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Author Message
walterp
SysAider

SysAider from release 5.5 Canada
Joined: 18/06/2008
Messages: 2
Offline

Hello Everyone,

We just upgraded to version 5.5.06 and now the admins (3 of us) when using the shortcut created by the login script we get to the "User Portal" screen, when clicking on the "Home" icon we are forced to login manually. Is there anyway to open the "Home" screen automatically when double clicking on the shorcut (This was the behaviour before the upgrade)?

Thanks,

Walter
Harold.Ballinger
Elite SysAider


SysAider from release 3.1 United States Pathfinder
Joined: 16/06/2008
Messages: 134
Offline

I think that this may be by design in the new version to insure that users don't get "auto-logged in" as an admin.

I know that the SSO (Single Sign On) capability would help you get past this, but its only available in the paid (no-free-beer) package.
Joseph Zargari
VP Customer Relations


Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 26/03/2006
Messages: 517
Offline

Harold pin-pointed the answer. This has been removed for security reasons.
If you wish to get this back, it is possible but not recommended. We recommend on setting Single Sign-On (Integrated Windows Authentication) to get the same effect.

Submit a service request with our helpdesk to get the instructions
walterp
SysAider

SysAider from release 5.5 Canada
Joined: 18/06/2008
Messages: 2
Offline

Thanks Guys!!
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