We just upgraded to version 5.5.06 and now the admins (3 of us) when using the shortcut created by the login script we get to the "User Portal" screen, when clicking on the "Home" icon we are forced to login manually. Is there anyway to open the "Home" screen automatically when double clicking on the shorcut (This was the behaviour before the upgrade)?
Harold pin-pointed the answer. This has been removed for security reasons.
If you wish to get this back, it is possible but not recommended. We recommend on setting Single Sign-On (Integrated Windows Authentication) to get the same effect.
Submit a service request with our helpdesk to get the instructions
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