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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 13/09/2010 02:12:02
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cris
SysAider
Joined: 19/08/2010
Messages: 5
Offline
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Hello to all sysaider,
I install to some of workstation thru deploy tools and successfully intalled, but when i look on my asset list it is not included.
I try to restart my PC for the reason that it is not yet replicated but still nothing.
Can any one help me to view this workstation on my asset list?
I am using the free v7.0.05.
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13/09/2010 10:58:46
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KillerKellerjr
SysAider
Joined: 13/09/2010
Messages: 9
Offline
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Try running the agent on the workstation to be sure it it actually setup properly. If it is missing the server url, ID, and license key then it will not be running or work on the workstation. I made that mistake too the first time.
If you use the online way to deploy, Asset Management > Network Discovery, you can pre-define that information and then run it. Although for some reason that doesn't work for me. I installed SysAid on a Windows server and all my workstations are Macs. The Mac agent must not be on the SysAid server to deploy cause it fails stating it can't find the path.
This message was edited 1 time. Last update was at 13/09/2010 10:59:40
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13/09/2010 22:52:08
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Cael
SysAider
Joined: 16/08/2010
Messages: 16
Location: Sydney
Offline
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Hi guys,
Upgrade: 7.0.06L
The Upgrade page contains the SysAid Agent & SysAid Admin Tools
The issues addressed in this upgrade are listed in the thread.
Deploying via Deployment Tool (Admin Tools)
Deploying via Network Discovery (Page 82)
Please let me know if you require any further assistance.
Good Luck!
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SysAid :: IT's That Simple |
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14/09/2010 01:29:09
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cris
SysAider
Joined: 19/08/2010
Messages: 5
Offline
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thanks guys,
@keller, yes your right when i try to run on workstation it's get error page. may be i will redeploy this.
@cael, ok i will try.
thanks again
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15/09/2010 12:29:39
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Hi cris,
For proper communication, the following ports must be opened between the deploying computers and the
clients:
TCP 139
TCP 445
UDP 137
UDP 138
UDP 8193 (for seeing agent information in the deployment tool)
After the agent is deployed, only port 8193 needs to be kept open. The other ports are only used in the deployment process.
The SysAid agent will communicate with the server on the port selected during SysAid server installation (8080, by default).
Next time, instead of restarting your pc you can restart the SysAid Agent service.
In order to know if the Agent reported to your SysAid Server please open HKEY_LOCAL_MACHINE\SOFTWARE\Ilient\Agent > FirstTime, if it's Y it means that it didn't reported to the server. If it's N, change it to Y and see if it will appear in the asset list.
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Best Regards,
Itay |
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15/09/2010 21:59:37
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cris
SysAider
Joined: 19/08/2010
Messages: 5
Offline
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thanks for the info itayH.
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