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Creating linked dropdown menu's shown on the SR form  XML
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Minimalistix
SysAider

SysAider from release 7 Netherlands
Joined: 20/06/2010
Messages: 4
Offline

Dear members from the SysAid community,

We have serveral schools, so it would be nice to add a linked (sub) dropdown menu for classrooms on each location. My problem is, that I don't know how this can be done.

It's like this:

Main location, second location, third location and so on. Each location has over 40 classrooms. I want users to be able to select Main location, and the second (linked) dropdown menu only shows a list of the classrooms that are available under that location (the main location dropdown menu). This makes the selection of the classroom much more efficient, because it won't show all the classrooms in one dropdown menu and prohibits users from choosing a classroom that is on two locations.

I hope someone can help me!!

Thanks in advance,

Minimalistix




This message was edited 1 time. Last update was at 10/10/2010 14:36:59

th
SysAid Mod


SysAider from release 3 Germany Pathfinder SysAid Certified
Joined: 11/06/2008
Messages: 250
Offline

Hi Minimalistix,

If your users can be separated between the locations, you may use a combination of location, custom list, and groups.

Just use the location field for the different schools, and a cust list containing all classrooms of all schools. Now you add user groups for your different schools, assign the users to that groups and configure the corresponding value under "valid for user groups" in the cust_list1 (under Customization -> Customized Lists).

By copying the "submit-service-request.htm" from

~\SysAidServer\root\WEB-INF\conf\html\

to

~\SysAidServer\root\WEB-INF\conf\custom_html\

and adding



you will have a filtered drop down box in you end user portal.
Minimalistix
SysAider

SysAider from release 7 Netherlands
Joined: 20/06/2010
Messages: 4
Offline

Hi th,

Thanks for your fast reply! I am going to test it and let you know when it works!
Jamie
SysAider

SysAider from release 7.5
Joined: 19/01/2012
Messages: 1
Offline

Is this possible without adding everyone as an end user?
Ryan G
SysAider

SysAider from release 7.5 Canada
Joined: 25/07/2012
Messages: 4
Offline

Hi,
I've been trying to do exactly this but I've followed the instructions and seem to be missing something.
I have the Locations setup as per the instructions but I'm confused as to the second part. I don't have a list called cust_list1 so I tried the Company Custom List 1 but there's nothing there to identify the user groups. Also, I don't know what exacly it means by "configure the corresponding value under "valid for user groups" in the cust_list1 (under Customization -> Customized Lists)."
I'm going to play around this morning again with it but any help would be appreciated.
Thx
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