Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support    Do It Yourself
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
SysAid v7.5  XML
Forum Index » SysAid Installation & Beyond
 
Author Message
itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline

Hello SysAiders,

SysAid v7.5 is now in a beta stage and you can all sign to download it and receive the most updated information from the beta forum.

You can install it as a test server or on your production server but do not forget to BACKUP everything before you start.
You can just stop the SysAid Server service and make a copy of the SysAid Server folder. And of course back up the DB.

You can sign here:
http://www.ilient.com/sysaiders.htm

To stay updated all the time check our Beta forum:
http://www.ilient.com/Sysforums/forums/show/111.page


Hope you all enjoy the new version and find your own feature request implemented in this version.

Best Regards,
Itay
itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline

Hi guys,

Did anyone signed to the beta after seeing this post?

Did you know you had the option?

Best Regards,
Itay
NWG-IT
Elite SysAider

SysAider from release 6 Netherlands Pathfinder
Joined: 07/01/2010
Messages: 216
Offline

Hello itayH,

I have signed for the beta two times but never received any further information.
Any idea when I might receive this?
itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline

Hi NWG-IT,

I wasn't able to reproduce your issue.

Is it possible that you have received this email befor and you unsubscribed yourself?

Best Regards,
Itay
orka1998
SysAider


SysAider from release 7 Bosnia and Herzegovina
Joined: 01/06/2010
Messages: 17
Offline

Does anyone know when version 7.5 will be released?
itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline

Hi orka1998,

We are now in beta stage and the final releas is planed in a few weeks.

Best Regards,
Itay
Marcus23
SysAider

SysAider from release 7.5
Joined: 03/06/2011
Messages: 1
Offline


hello,

We are in the process of upgrading our SysAid version from v6.0.07 to v7.5. However, we are not able to start SysAid after the upgrade. We receive this error message:

“The Sys Aid Server on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the performance logs and Alerts service.”

Kindly advise. We are not able to contact Sysaid technical support for the moment due to their company event. I hope you can help us.

Thank you very much in advance for your help.
itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline

Hi Marcus23,

Welcome to our community.

Please open a new SR so we can further assist you.
You can also send email to helpdesk@sysaid.com or open a SR in http://helpdesk.ilient.com regarding this issue with short description and the support team will contact you.

When you open the SR please provide us with the following:
...\SysAidServer\root\WEB-INF\logs folder (zipped)
...\SysAidServer\root\WEB-INF\conf\serverConf.xml
...\SysAidServer\tomcat\logs folder (ziped)
...\SysAidServer\logs folder (ziped)

Looking forward to your response.

Best Regards,
Itay
Forum Index » SysAid Installation & Beyond
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
   SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011
   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use