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Internal Error: Asset List  XML
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[Post New]08/11/2010 19:08:41
    Subject: Internal Error: Asset List
[Up]
pdlp
Super SysAider


SysAider from release 6.5 United States Pathfinder
Joined: 25/11/2009
Messages: 98
Offline
Hello,

I broke the asset list in SysAid 7.0.05.

I received an internal error after making a change to the asset view I created.

I typed the filter -- type = workstation

Then, it gave me an internal error and won't let me change or delete the view.

Screenshot is enclosed.

Also, I have submitted an SR as well.

If you have any ideas on how I can get the asset list back, please let me know.

Thanks,
Paul
 Filename internal error.bmp Download
 Description Internal Error
 Filesize 2226 Kbytes
 Downloaded:  5 time(s)

[Post New]09/11/2010 07:16:11
    Subject: Re:Internal Error: Asset List
[Up]
Inna
SysAid Customer Relations

Joined: 24/06/2010
Messages: 745
Offline
Dear pdlp

In order to address this issue, please go to http://SERVER:PORT/SystemList.jsp?listViewName=DEFAULT

Note: Please replace SERVER:PORT with your SysAid Server URL and the appropriate port.

Once you are back in the DEFAULT view, please delete the corrupt view which you just created.

Please let me Know if it resolved this issue :?:


Thanks

Inna



This message was edited 1 time. Last update was at 09/11/2010 07:18:29
[Post New]09/11/2010 11:12:26
    Subject: Re:Internal Error: Asset List
[Up]
pdlp
Super SysAider


SysAider from release 6.5 United States Pathfinder
Joined: 25/11/2009
Messages: 98
Offline
Hello,

Thank you for the help. I was able to delete the corrupted view and get back to normal.

Paul
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