When I upgraded my 7.05 version to version 7.5.03 all my chat auto-texts disappeared and now I cannot find where to re-add them. Any help would be grateful!!
Thanks for pointing me in the right direction. I forgot that I needed to select the chat queue first. DOH!!
All my auto text messages are in fact still listed for that queue. What threw me for a loss was that I couldn't find the correct location within Preferences and they were not appearding in my Chat window. It required a Chat session to populate the auto text window.
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