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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 16/11/2010 10:01:27
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John Austin
SysAider
Joined: 14/10/2008
Messages: 29
Offline
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Can SysAid Agent 7.5 run on Hyper-V Server/2008 Server Core? I've been able to deploy the agent to my Hyper-V server hosts, but the service doesn't start.
Is Hyper-V Server 2008 supported?
Thanks!
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16/11/2010 10:35:25
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Inna
SysAid Customer Relations
Joined: 24/06/2010
Messages: 735
Offline
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dear John Austin,
We didn't checked it particular on Hyper-V Server/2008 Server but I can't think why it shouldn't run. So You may try to Deploy the Agent to this server and also notify us on your findings.
Thanks
Inna
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16/11/2010 10:36:04
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John Austin
SysAider
Joined: 14/10/2008
Messages: 29
Offline
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Well, as I said, I've been able to deploy the agent to my Hyper-V server hosts, but the service doesn't start.
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16/11/2010 14:35:02
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Joseph Zargari
SysAid Customer Relations
Joined: 26/03/2006
Messages: 441
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John,
I guess the best way to troubleshoot this would be to submit a service request with our helpdesk. We'll request some log files from the client side to try and figure out why the service won't start.
We can then update the topic here...
Thanks,
Joseph.
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16/11/2010 17:20:24
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John Austin
SysAider
Joined: 14/10/2008
Messages: 29
Offline
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Ok, I'll do that.
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17/11/2010 00:00:42
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SBIT
Super SysAider
Joined: 03/06/2009
Messages: 78
Location: Calgary
Offline
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Hi John,
the CoreConfigurator for Server Core will help you set the common settings and enable remote management of Server Core.
http://blogs.microsoft.co.il/blogs/guyt/archive/2008/03/22/windows-server-core-coreconfigurator-to-the-rescue.aspx
You should then be able to manage the server through MMC snap ins remotely.
http://www.petri.co.il/remotely-managing-windows-2008-server-core-firewall.htm
Hope this helps you with the troubleshooting.
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17/11/2010 03:02:32
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Anette
SysAider
Joined: 29/08/2008
Messages: 1
Offline
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Hello John,
we had the same problem last year. I could deploy the agent to the Hyper-V Server (Windows Server 2008 Standard). The service didn't start
and after the virtual servers had been shut down, they didn't start either. The technicians had to setup the server again. I hope, your problem
can be solved otherwise.
Please post the solution.
Many regards
Anette
This message was edited 1 time. Last update was at 17/11/2010 03:03:24
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07/09/2011 20:07:39
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John Austin
SysAider
Joined: 14/10/2008
Messages: 29
Offline
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Nothing yet. I've made it a feature request:
http://www.ilient.com/Sysforums/posts/list/7289.page#30664
This message was edited 1 time. Last update was at 07/09/2011 20:07:51
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13/09/2011 18:17:22
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adietz
Super SysAider
Joined: 30/12/2008
Messages: 96
Offline
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I have Sysaid agent running on 3 2008R2 Enterprise Hyper-V servers without any issues. Didn't have to do anything special that I am aware of to get the agents to install or to get the services to start. The only real setting we have on our system that may have something to do with it is UAC is globally turned off via GPO. Possibly try turning off UAC and see if you can get them to run then?
Alex
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21/09/2011 19:45:14
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jfor27
SysAider
Joined: 12/08/2011
Messages: 8
Offline
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We have 4 win 2k8 hyper v server and cannot get the agent to start. we run the hyper-v version (server core with hyper-v) not the full desktop gui with hyper-v service enabled.
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29/03/2012 12:58:44
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Unubtanium
SysAider
Joined: 29/03/2012
Messages: 3
Offline
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So has there been anyone tha has got this to work??
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29/03/2012 17:35:38
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Joseph Zargari
SysAid Customer Relations
Joined: 26/03/2006
Messages: 441
Offline
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SysAid 8.5 now supports Windows Server 2008 Core (Feature 7090 on release notes)
Joseph.
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30/03/2012 09:14:08
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Unubtanium
SysAider
Joined: 29/03/2012
Messages: 3
Offline
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tnx for the answer Joseph, does this also include Windows Hyper-V 2008 Server ?
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30/03/2012 17:53:36
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dmadelung
SysAider
Joined: 21/09/2011
Messages: 3
Offline
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I have successfully installed an agent on Server 2008 Core using the manual install but I cannot get the service to start. I am receiving this error:
A timeout was reached (30000 milliseconds) while waiting for the SysAid Agent service to connect.
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04/04/2012 15:57:48
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Joseph Zargari
SysAid Customer Relations
Joined: 26/03/2006
Messages: 441
Offline
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Unubtanium,
I believe it should also work on Hyper-V, as the differences in the OS are minor.
dmadelung,
Please submit a service request with our helpdesk and we'll proceed with troubleshooting.
Thanks!
Joseph.
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